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Ryan Staley

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Ryan Staley

CEO

United StatesVerified Community Ambassador

Identified Expertise

Customer Engagement40
Generative AI23
AI & Machine Learning19
Business Applications9
People & Leadership8

Engagement Stats

35
Answers Written

3.3K
Profile Views

64
Upvotes Received

Content Ryan is Following

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How much of your organizations budget goes towards new technology?

Strategy & Architecture Financial Management

<1-2%

3-5%

>5%

View Results

10.9k views7 Upvotes5 Comments

How useful is your LinkedIn feed to you as a professional?

Productivity Tools

Very useful

Useful

Not very useful

Other (write a comment)

View Results

6.6k views1 Upvote7 Comments

What do you consider the most intimidating part about starting a company?

Culture & Values

A good idea

The high chance of failure

Not getting a salary for a while

Raising funds

Other (please comment)

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10.7k views10 Comments

Who do you think will win the cloud wars? @Microsoft or @AWS?

Strategy & Architecture Cloud End-User Services & Collaboration+27 more

Microsoft

AWS

No sure

Neither

View Results

153 views

What’s the number-1 factor you consider when deciding whether a new tool is worth purchasing?

People & Leadership Applications & Platforms Disruptive & Emerging Technologies+3 more

Budget allocation

Potential process improvements

Onboarding & training bandwidth

Security & compliance

Reviewing prior purchase overlap

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5.1k views2 Upvotes3 Comments

When potential customers don’t purchase, what’s the top skill-related reason your sales team cites?

People & Leadership Applications & Platforms Process Management+4 more

Lack of visibility into customer interactions

Blindspots during coaching

Lack of understanding of what’s going on in the market

Other (I'll explain below)

View Results

3.5k views2 Upvotes2 Comments

Which sales methodology would you recommend for a new B2B sales team?

People & Leadership Strategy & Architecture Business Applications

Challenger

Sandler

SPIN

Value Selling

Other (comment)

View Results

2.4k views5 Upvotes6 Comments

Which of these technology disruptions will have the biggest impact on sales?

Augmented & Virtual Reality (AR/VR)Innovation Customer Engagement+1 more

Multimodality (e.g. multiple ways for sellers to log activities)

Generative AI (e.g. artificially generated outbound content)

Augmented and Virtual Reality

Emotion AI (e.g. natural language processing and speech analysis)

Digital Twin of the Customer (e.g. for product testing)

Digital Humans (e.g. for nurturing stale leads)

Machine Customers (e.g. car that diagnoses and automatically orders new parts)

Something else (comment below!)

View Results

940 views1 Upvote2 Comments

Is manual data entry a significant time sink for your sales teams?

Customer Engagement Auditing & Logging

Yes

No

807 views1 Upvote

Should I have AI write first drafts for any of the following for my sales team? Does this actually save time?

AI & Machine Learning Customer Engagement

Blogs

Social posts

Cold outreach emails

Something else

Nothing

View Results

524 views4 Upvotes5 Comments

Over half of Sales Leaders say Talent Attraction/Recruitment (60%) and Skills and Training Gaps (52%) could be the biggest obstacles in hitting Sales Org Priorities for 2024. What do you think needs to be done to overcome this?

People & Leadership Peer Insights Business Applications+1 more

Ryan StaleyCEO in Software8 months ago

I think it starts by understanding exactly what skills and behaviors are needed for success in the role. In addition, identify those "traits" or attributes that can't be taught, yet are important for success. ...read more

5 1 Reply

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854 views3 Upvotes4 Comments

What are the most tedious or annoying Sales tasks that you wish you could automate by using AI?

Peer Insights Generative AI

Ryan StaleyCEO in Softwarea year ago

Research on buyers and companies as well as industry trends. This is the most time consuming and tedious task that I use AI for. LinkedIn just added AI to their Sales Navigator program, but I also use search AI to compliment ...read more

5 1 Reply

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510 views1 Upvote8 Comments

What are training and use case expectations for your team with ChatGPT, Bard or other Large Language Models. Amazon had a leaked internal doc of 70+ use cases identified by their employees so I am wondering if others are following suit?

People & Leadership

Ryan StaleyCEO in Softwarea year ago

In my opinion, the most significant and widespread Use Case of ChatGPT, within my Organisation and the broader industry, would be 'Content Creation'; namely generation of high-quality and highly accurate content, ...read more

3 1 Reply

537 views1 Upvote2 Comments

What content do you find to be most impactful for your sales organization to differentiate their offering and win more new business?

Feedback Business Applications People & Leadership

Ryan StaleyCEO in Software2 months ago

Customer-facing competitive positioning:
-business document: unique outcomes/benefits that our solution delivers and that competitors cannot match
-technical document: technical side by side comparison showing the unique ...read more

1

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9.8k views2 Upvotes8 Comments

How are others successfully deploying Microsoft Sales Copilot with Dynamics and overcoming data privacy challenges in Europe?

Ryan StaleyCEO in Software6 months ago

I am not in Europe but am seeing a really big opportunity with copilot especially through a crawl, walk, run approach through productivity, strategic thinking and then scaling departmentally.

2

818 views3 Upvotes1 Comment

In what ways are you incorporating AI into your customer journey?

Customer Engagement Generative AI

Ryan StaleyCEO in Software8 months ago

Im seeing many revenue leaders look at ways to improve effectiveness and efficiencies of Sales Reps sales activity. What I'm hearing less about is the adoption of generative AI to improve the customer journey. I'd ...read more

2

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451 views2 Upvotes2 Comments

For those in B2B sales, are you going to invest more in influencer marketing this year? How do you start this and ensure it's effective?

Customer Engagement

Ryan StaleyCEO in Software8 months ago

We have been especially through Linkedin. In our industry the credibility we have and that we can further enhance really matters.

2

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593 views1 Upvote4 Comments

What are some new sales management or leadership strategies you're trying this year? Anything creative to share?

Customer Engagement Employee Engagement

Ryan StaleyCEO in Software6 months ago

Deploying AI into people through using LLMs/Prompt libraries to increase engagement, reduce work hours and improve the quality of customer/prospect engagements.

2

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436 views2 Upvotes2 Comments

How transparent is your messaging regarding product limitations or potential challenges? Is there a balance between promoting strengths and providing full disclosure?

Peer Insights People & Leadership Customer Engagement

Ryan StaleyCEO in Software9 months ago

Honesty is the best approach. If your customer has a need, and you can fully help them with your solution, you're fine. But, if your product has a limitation that will impact their results, you must tell them. It's ...read more

5

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657 views2 Upvotes5 Comments

How are you using Generative AI to improve Sales enablement, especially with finding the right sales materials and answers to questions from customer facing functions on products & services?

Customer Engagement Generative AI People & Leadership

Ryan StaleyCEO in Softwarea year ago

Great uses cases in enablement are

1. Training and development- onboarding training, development based on problem and overall business acumen.

2. Content enablement- personalized prospect content, personal brand ...read more

1

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3.1k views3 Comments

What are the most tedious or annoying Sales tasks that you wish you could automate by using AI?

Peer Insights Generative AI

Ryan StaleyCEO in Softwarea year ago

Research on buyers and companies as well as industry trends. This is the most time consuming and tedious task that I use AI for. LinkedIn just added AI to their Sales Navigator program, but I also use search AI to compliment ...read more

5 1 Reply

Read More Comments

510 views1 Upvote8 Comments

Is generative AI changing more for your leadership team or front line sales team?

Generative AI Customer Engagement

Ryan StaleyCEO in Softwarea year ago

Not sure whether there is a clear answer to this. I think it will have impact on both. On the leadership side around strategy and how to integrate that tech into their existing stack and what it means from a work perspective ...read more

2

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312 views1 Upvote2 Comments

What tips do you have for training sales teams on genAI?

Generative AI Customer Engagement Training & Certification

Ryan StaleyCEO in Softwarea year ago

I get asked this question a lot and here is what I recommend:

1. Show the sales team what is possible with REAL business use cases in their specific job tasks. For example leveraging Bard/Preplexity.ai for real time ...read more

3

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932 views3 Upvotes7 Comments