How are you using Generative AI to improve Sales enablement, especially with finding the right sales materials and answers to questions from customer facing functions on products & services?
Sort By:
Oldest
Head- Marketing And Customer Life Cycle in Telecommunicationa year ago
Few use cases are a. Enabling the sales with all possible FAQs, Training material, Dos and Don’t while addressing the customer queries
b. Provide Info to upsell the right products to target and segment customer knowing about his usage pattern and behaviour to create consumer interest
c Equip customer facing teams to provide info for quick troubleshooting and resolution. Using insights and analysis to pro actively self care promote based tools for consumer understanding for their future concerns
Senior Competitive Intelligence Director in Software2 months ago
Right now i am researching AI-based training tools. i want to use AI after delivering a Sales trainings for Sales to practice their learning in a sandbox.for instance, we train them on selling to persona A to solve problem Y. then they go in an AI-powered Chat where the AI pretends to be the customer and asks them questions, sales have to use their learning to respond. then the AI scores their response and tells them how to improve it based on what we fed the AI beforehand.
there are a few companies doing it.
1. Training and development- onboarding training, development based on problem and overall business acumen.
2. Content enablement- personalized prospect content, personal brand and customer content
3. Time arbitrage- research and other tactical tasks.