Ambassador

Todd Cheng

Mission Diplomatic Technology Officer (CIO)

JapanVerified Community Ambassador

Identified Expertise

Content Todd is Following

Please join or sign in to view Todd's full profile

By joining the Peer Community, you'll get:

Peer Discussions and Polls
One-Minute Insights
Connect with like-minded individuals

Do you trust the data & reports from the big analysts?

Strategy & Architecture

Yes

Sometimes

View Results

111.2k views126 Upvotes59 Comments

Are you happy in your current role?

People & Leadership Talent Management & Performance

Yes

Unsure

View Results

31.5k views18 Upvotes15 Comments

What is more important to your IT organization?

Strategy & Architecture

Optimize IT Costs

Support digital initiatives

8.7k views2 Upvotes12 Comments

Is your organization intending to invest in AI projects in 2024?

AI & Machine Learning

Yes

Discretionary Budget

View Results

5k views5 Upvotes1 Comment

Thinking about your organization as a whole, what would you say are its top business objectives for the next two years?

Strategy & Architecture

Growth / market share

Digital business / digital transformation

Profit improvement

Innovation / new products

Customer focus

Corporate M&A

Technology Improvements

Cost Optimization

Operations improvement

View Results

7.5k views4 Upvotes

Do you believe new technologies would offer a bigger return on investment than new employees at your company?

Disruptive & Emerging Technologies Talent Management & Performance

Yes

12.7k views9 Upvotes19 Comments

Are you thinking of replacing ServiceNow in 2024?

Applications & Platforms People & Leadership Process Management

Yes

6.6k views3 Upvotes4 Comments

Office 365 or Google suite for global business? If you moved from one to the other, what were some of the reasons? What worked out well or not so well?

End-User Services & Collaboration Applications & Platforms

Office 365

Google Business Suite

15.3k views14 Upvotes36 Comments

I have been finding that in person training on some of the basic software programs has increased staff effectiveness. Online training is good, but what methods work best in your environment?

Talent Management & Performance

Online training

Instructor led

7.7k views4 Upvotes9 Comments

Have you tried to implement or have already implemented any cryptocurrency payment methods on your product?

Disruptive & Emerging Technologies Cryptocurrency & Bitcoin

Yes

4.8k views2 Upvotes

What are your pains with remotely managed service desk for Tier 0-3? What are your pains with onsite managed service desk for Tier 0-3?

Relationship Management

Todd ChengMission Diplomatic Technology Officer (CIO) in Government7 months ago

Hyper customer focused tier 1.

2.2k views1 Upvote1 Comment