What tools or strategies do you offer to employees to facilitate mentor/mentee connections?
2 - MDA Leadership Institute also provides a trained coach to spend time during onboarding as additional resources with specific resources/tools (e.g., Real Colors)
3 - Service Excellence: education delivered through portal touching on skills critical to deliver patient care (Engagement, Communication, Patient Experience, Anticipating Needs, Empowerment, Service Recovery)
4 - LEADing Self / LEADing Others
5 - Then we use CoachRice which is a collaborative with Rice University to train our coaches
Some organizations launch formal programs enterprise-wide to drive these relationships. A formalized program creates a clear pathway to connect mentors and mentees willing to participate. Without a corporate-endorsed program, connections within departments should be strengthened cross-functionally. Take time during employee reviews to ask probing questions to gauge an individual's interest in mentorship or mentoring others and facilitate those connections on a one-to-one basis.
Another alternative is to set up monthly roundtables, town hall meetings, cohort lunch and learns, or deliberately create a forum for individuals to be introduced to one another, form relationships, and guide the mentoring process.
Most importantly, anyone involved in a mentor-mentee relationship must do so willingly. The symbiotic relationship has to work for both parties and be facilitated to meet the individual's needs. Forcing these relationships or forcing/mandating this as a requirement will not yield the most favorable outcomes.
And all are given a standard operate procedures for mentor and mentee.