Ambassador

Dustin Collins

Head of Sales at VisibleThread

United StatesVerified Community Ambassador

Identified Expertise

Content Dustin is Following

Please join or sign in to view Dustin's full profile

By joining the Peer Community, you'll get:

Peer Discussions and Polls
One-Minute Insights
Connect with like-minded individuals

What percent of your IT leadership is women?

People & Leadership

5-9

10-14

15-20

20+

View Results

10k views7 Upvotes6 Comments

Have chatbot projects meaningfully impacted your revenue or cost?

Bots

Yes

Too early to tell

Haven't invested

View Results

7.6k views2 Upvotes2 Comments

Thinking about your organization as a whole, what would you say are its top business objectives for the next two years?

Strategy & Architecture

Growth / market share

Digital business / digital transformation

Profit improvement

Innovation / new products

Customer focus

Corporate M&A

Technology Improvements

Cost Optimization

Operations improvement

View Results

7.5k views4 Upvotes

What are your spend intentions for Microsoft product(s)/service(s) in 2019?

Financial Management Vendor Management

Increase by >20%

Increase by 1 - 20%

Stay flat

Decrease by 1 - 20%

Decrease by >20%

Replace

View Results

3.1k views2 Upvotes1 Comment

What are organizations using for annual employee performance evaluations and tracking leadership development progress?

Human Resources (HRIS)

Commercial SaaS Offering - Please provide details if possible

Internally Developed

Other - Please provide details if possible

View Results

31.2k views17 Upvotes53 Comments

What do you do with unsolicited vendor gifts?

People & Leadership Financial Management Vendor Management

Keep it

I never accept them

Donate it

Depends on the dollar amount

Other (leave a comment)

View Results

23.7k views10 Upvotes35 Comments

What is the biggest barrier to introducing more technology in classrooms, courses and companies?

Disruptive & Emerging Technologies Culture & Values Financial Management

The software costs too much

It takes too long to set things up and getting started

There is just not enough time to introduce anything at all

It is not clear that there are any benefits for us

There is not enough good technology

View Results

8.6k views1 Upvote8 Comments

What is your favorite browser?

Applications & Platforms Productivity Tools

Google Chrome

Mozilla Firefox

Safari

IE (Edge)

Other (write a comment)

View Results

10.7k views7 Upvotes33 Comments

Is AI going to affect the number of jobs in your company in the next 12 months?

Culture & Values AI & Machine Learning

Yes, more jobs created

Yes, jobs lost to AI

Other (please comment)

View Results

50k views11 Upvotes47 Comments

In this gig economy we live in, which is growing rapidly, how many of you have used talent agencies, for specialized professionals on an as needed basis, to ramp up quickly and get a project done?

Talent Management & Performance Financial Management

Yes, we use external talent agencies often

Yes, we use external talent agencies rarely

No, we only leverage internal staff

Not sure, I see people come and go not sure if they are internal staff or external talent

View Results

15.7k views4 Upvotes4 Comments

How has the evolution of customer expectations affected the enterprise sales cycle length for you all? Seeing more and more prospects, even at the enterprise level, that come to us with intent but that wouldn't talk to us 6 months ago. They are telling us they did the research but didn't want to engage with sales until they were "ready".

Peer Insights Feedback People & Leadership+1 more

Dustin CollinsHead of Sales at VisibleThread in Software10 months ago

I guess I would start by asking if you could explain "evolution of customer expectations" means in this question.

Read More Comments

584 views1 Upvote2 Comments

Is hiring picking back up in sales for anyone else? Seeing a lot more postings in the software industry and hoping we're on the edge of breakthrough.

Business Applications Talent Sourcing & Hiring Peer Insights+1 more

Dustin CollinsHead of Sales at VisibleThread in Software10 months ago

Absolutely! I've been noticing an increasing number of clients who are on the lookout for sales reps, particularly in the B2B sector. Some clients are streamlining their sales operations though and, interestingly, I'm ...read more

Read More Comments

510 views2 Upvotes2 Comments

What are your favorite questions to ask during a renewal conversation to surface possible cross-sell opps?

Customer Engagement

Dustin CollinsHead of Sales at VisibleThread in Software10 days ago

If you are selling a software that helps folks collaborate or enable other teams:

Who are the beneficiaries of the outputs (your software) provides?

What happens when you're not available to provide this output ...read more

Read More Comments

217 views2 Comments

What are your favorite discovery questions to ask prospects early in the sales process?

Customer Engagement

Dustin CollinsHead of Sales at VisibleThread in Software2 months ago

What are the biggest challenges the organization is facing that every function is accountable to solve for?

Read More Comments

421 views1 Upvote5 Comments

I'm curious if anyone has had success with outsourced / third party SDR service companies. We tried one last year without success but reevaluating with (3) new companies. Let me know if anyone can share experiences with this type of service.

Dustin CollinsHead of Sales at VisibleThread in Software3 months ago

Hi, I am familiar with a few so I’m happy to chat with you on the topic if you would like.

Read More Comments

399 views3 Upvotes5 Comments

What are your top strategies for maximizing the impact of new customer onboarding? What are some of the new and innovative ideas out there?

Customer Engagement

Dustin CollinsHead of Sales at VisibleThread in Software3 months ago

-Start as early as possible during sales cycle by setting expectations, getting CS Leader introduced to key contacts, aligning on resource needs, getting customer plugged into your community, etc
-Create email drip campaign ...read more

Read More Comments

260 views3 Upvotes4 Comments

In your opinion, what is the main value your organization's marketing department delivers?

Peer Insights

Dustin CollinsHead of Sales at VisibleThread in Software4 months ago

Do you can add some examples of what you are thinking about?

Read More Comments

48.8k views6 Upvotes33 Comments

Looking for advice - how do you convince a customer to visit them onsite/at their office if they are hesitant? Any best practices that have worked for you?

Customer Engagement

Dustin CollinsHead of Sales at VisibleThread in Software3 months ago

The company I work for primarily functions in the warehouse and fulfillment space, and we face a multifaceted workload that involves balancing corporate and site visits.

When we engage a customer and compel them to ...read more

Read More Comments

182 views1 Upvote4 Comments

What are the key mindset or cultural shifts that need to occur within the sales team to become more data driven? Where do you find the equilibrium between using intuition and hard data?

Dustin CollinsHead of Sales at VisibleThread in Software5 months ago

I'm currently experiencing a lot of distrust from the sales team around data. There's a lot of old or bad data in our systems, and it's challenging to get them to enter the information correctly the first time. I believe ...read more

Read More Comments

252 views2 Upvotes6 Comments

"You don't leave a job, you leave a manager." Do you find this generally holds true in sales, with the inherent challenges the role presents?

Customer Engagement Employee Engagement Mentoring & Coaching+2 more

Dustin CollinsHead of Sales at VisibleThread in Software5 months ago

So many variables with this question. 1. If you are a high performer, a positive attitude, and a good worker, your manager will likely leave you alone. 2. If you are a problem employee, a cancer, a low performer, etc., ...read more

Read More Comments

888 views3 Upvotes7 Comments

With a remote sales team, how are you approaching virtual sales enablement? Can you elaborate on any specific strategies, tools, or training works that have worked for you?

Employee Engagement Customer Engagement

Dustin CollinsHead of Sales at VisibleThread in Software8 months ago

Our sales team is 100% remote.

We depend use a number of tools in different categories. Here are a few of the key categories:

1. Electronic signatures
2. CRM
3. Sales enablement/content management platform
4. ...read more

Read More Comments

684 views1 Upvote4 Comments

Would you let someone change roles even if they are on a performance improvement plan (PIP)? Has this happened on your team before?

Personal Development Talent Management & Performance Mentoring & Coaching

Dustin CollinsHead of Sales at VisibleThread in Software8 months ago

Like most questions, this is a - well, it depends.

Why the PIP?

Is the person in the wrong job and the move to a new role is better suited to his/her skillset?

In other words, if the individual ...read more

Read More Comments

693 views5 Comments

Engagement Stats

70
Answers Written

13.3K
Profile Views

106
Upvotes Received