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Wesleyne Whittaker

CSO at Transformed Sales

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Do you trust the data & reports from the big analysts?

Strategy & Architecture

Yes

Sometimes

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111.2k views126 Upvotes59 Comments

Do you have remote employees on your team?

Talent Management & Performance

Yes

131.9k views209 Upvotes64 Comments

What is the most common customer objection when you lose a deal?

Customer Engagement

Lack of need

Lack of urgency

Lack of money

Lack of trust

Something else (comment below!)

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497 views2 Upvotes2 Comments

To what extent do you agree with the following: "For a RevOps strategy to succeed, sales and finance must first align."

Customer Engagement Team & Organizational Design

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

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909 views2 Upvotes1 Comment

How often does your organization provide unconscious bias training for employees and leadership?

Relationship Management Process Management People & Leadership

More frequently than weekly

Weekly

Monthly

Quarterly

Annually

Less frequently than annually

Never

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5k views5 Upvotes2 Comments

Do former sales reps make better sales enablement hires?

Talent Sourcing & Hiring Team & Organizational Design Customer Engagement

Yes

1.3k views5 Upvotes7 Comments

Is the SDR/BDR role at your company more focused on generating revenue, or booking meetings?

Customer Engagement

Generating revenue

Booking meetings

Equal focus

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762 views4 Upvotes2 Comments

What major social media platform(s) do you use regularly for professional reasons? i.e. learning, finding new sources of educational content, networking, getting insights from peers

Twitter

Instagram

Facebook

Threads

TikTok

Quora

YouTube

Something else...

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42.7k views8 Upvotes10 Comments

How are you accessing generative AI today? Share details in the comments!

Generative AI Customer Engagement

Through my own personal account

Through my organization's purchase of a solution

Not using generative AI at all

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353 views2 Upvotes

Is sales training important for your sales team today? Would you like to incorporate a structured sales training and certification program in your company?

I am already incorporating today

I would like to incorporate in future

I don't see the need

My HR & L&D makes the decision

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93 views1 Upvote2 Comments

Referrals from customers are gold in sales. Do you have any suggestions for consistently getting them from customers? Anything that has worked well for your sales org?

Customer Engagement

Wesleyne WhittakerCSO at Transformed Sales3 months ago

Create a framework that has multiple opportunities to ask for referrals.

1. At closed won
2. Successful milestone (s)
3. Customer surveys
4. Customer newsletter
5. Community events

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296 views2 Upvotes5 Comments

What's something you struggled with early in your sales career that comes relatively easy to you today? How did you overcome the obstacle?

Training & Certification Employee Engagement Customer Engagement+1 more

Wesleyne WhittakerCSO at Transformed Sales3 months ago

Active listening. In the early days, I was in a hurry to speak vs truly seeking to understand. Game changer!!

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167 views2 Upvotes5 Comments

What's the number one thing you look for in a sales candidate, besides a track record of success in past jobs?

Customer Engagement Talent Sourcing & Hiring

Wesleyne WhittakerCSO at Transformed Sales3 months ago

Can they demonstrate that their success is due to being a great consultative seller, or has their success been an outcome of selling a great product and/or following a sales process that is heavily supported by others (pre-sales, ...read more

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198 views1 Upvote5 Comments

Gen Z is entering the workforce and many companies need to hire them. Would you consider student loan repayment assistance in addition to competitive compensation to help lure Gen Z to your organization? If not, what are you doing to hire and retain them?

Talent Sourcing & Hiring Employee Engagement Customer Engagement

Wesleyne WhittakerCSO at Transformed Sales4 months ago

This is a great question. The short answer is yes.

As part of the overall compensation package, I would explore a student loan allowance. Of course, it would have to come with safeguards, and would need to be considered ...read more

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10k views7 Upvotes17 Comments

Does anyone have any good tips for how to find the root cause of a customer retention problem?

Customer Engagement

Wesleyne WhittakerCSO at Transformed Sales8 months ago

First start with interviewing both existing customers and those that have left. Asking them both the same questions so you can compare their answers. Ask them directly why they stay with you and those that have left why they ...read more

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295 views2 Upvotes3 Comments

What platforms is your company successfully using to help engagement within and across business units besides email?

Wesleyne WhittakerCSO at Transformed Sales8 months ago

We're successfully using Slack as an alternate platform to email. Engagement varies per Slack "channel" but is growing both within and across BUs.

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951 views2 Upvotes4 Comments

What's a better or more engaging way to share your product with customers than just using slides or powerpoint?

Customer Engagement

Wesleyne WhittakerCSO at Transformed Sales8 months ago

Depending upon what you sell an interactive demo and/or video can be very effective.

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589 views2 Upvotes4 Comments

With a remote sales team, how are you approaching virtual sales enablement? Can you elaborate on any specific strategies, tools, or training works that have worked for you?

Employee Engagement Customer Engagement

Wesleyne WhittakerCSO at Transformed Sales8 months ago

Our sales team is 100% remote.

We depend use a number of tools in different categories. Here are a few of the key categories:

1. Electronic signatures
2. CRM
3. Sales enablement/content management platform
4. ...read more

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684 views1 Upvote4 Comments

If you had the ability to instantly change one thing about your onboarding process for new sales reps, what would it be?

Employee Engagement Customer Engagement

Wesleyne WhittakerCSO at Transformed Sales9 months ago

I'd focus more on the sales and pipeline management process. Many times we assume that a new sales rep, especially those with great previous results and long experience are ready to go, but we rather discover that their ...read more

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476 views2 Comments

What's the most important skill in virtual selling?

Customer Engagement

Wesleyne WhittakerCSO at Transformed Sales8 months ago

Listening carefully

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11.9k views10 Upvotes21 Comments

Engagement Stats

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