If you had the ability to instantly change one thing about your onboarding process for new sales reps, what would it be?
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Advisor in Software9 months ago
I'd focus more on the sales and pipeline management process. Many times we assume that a new sales rep, especially those with great previous results and long experience are ready to go, but we rather discover that their approach isn't the one we want to see in our company. Product training is highly relevant but aligning the way of working from the very start will prevent frustrations and disappointments along the way.CSO9 months ago
I would focus less on the product knowledge and incorporate sales skills quicker. Allow the reps to truly practice their craft with no strings attached instead of getting them into the field so quickly. Also, doing knowlegde checks along the way to ensure they really are grasping all of the information being thrown at them.