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Michael Fulton

CIO and SVP, Technology Talent Advisory

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What’s the best software development methodology for enterprise-level projects?

Technical Product Management Software Development Management Tools+1 more

Waterfall

Prototype

Rapid Application Development

Agile Scrum

Agile Kanban

Dynamic System Development

Lean Software Development

Other .. please add it down

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27.3k views9 Upvotes15 Comments

What would you rather have MBA or CISSP? Why?

People & Leadership Strategy & Architecture Process Management+9 more

MBA / Master's Degree

CISSP / Comparable Certification

9.8k views1 Upvote21 Comments

What do you see as the biggest IT challenge in 2023 regarding digital transformation?

IT Strategy & Roadmap Data & Analytics Strategy & Architecture

Budget/Investment

Staff

C-Suite buy-in

Cyber Security

Time

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2.9k views

Which company do you believe is truly defining the future of technology?

Security Strategy & Roadmap IT Strategy & Roadmap Engineering+1 more

SAP

IBM

Amazon

Microsoft

Google

Red Hat

Oracle

Vmware

None of the above

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4.5k views2 Upvotes3 Comments

Are you rethinking your relationship with VMware in light of the changes Broadcom is making?

Vendor/Product Recommendation Vendor Management Vendor/Product Assessment

No, we have a longstanding relationship with VMWare

Yes, we are actively looking at alternatives to VMware

Not yet, we're waiting to see how it all shakes out

We're not a VMware customer

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2.7k views6 Comments

What risk appetite does your board of directors have going into this year?

Security & GRC Board Engagement Innovation

Very high

High

Moderate

Low

Very low

Not sure

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1.1k views

When transitioning from one position to another, what is the top barrier to successful transitioning:

Sticking with what you know

Coming with “the answer”

Setting unrealistic expectations

Communicating with the wrong stakeholders

Others

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8.9k views1 Upvote

Does your IT team operate on an equal footing with other strategic business unit?

Business Relationships

Definitely

To Some Extent

Not Sure

Not Really

Definitely Not

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1.3k views1 Comment

Will AI make your job better or worse over the next 5 years?

Automation

Better

Same

Worse

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1.1k views

How do you perceive Google Cloud's recent data egress fee change? (Google Cloud eliminated data egress fees, allowing customers to move their data out of the platform without additional charges, but this waiver only applies if the customer ends their relationship with Google Cloud)

Cloud Vendor/Product Assessment Vendor/Product Recommendation

Positive differentiator

Appears promotional

No strong opinion

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1.8k views3 Comments

How is AI being included in Business Capability models and at what level of the hierarchy? Is AI considered a sub capability of IT? With models that include AI, what definition is provided?

Enterprise Architecture IT Strategy & Roadmap

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services2 months ago

I would assume that AI isn't specifically being considered in business capability models because it is a technology. Maybe I could see elements of what needs to be done being incorporated as a sub capability under data management. ...read more

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1.7k views5 Comments

In my experience, when an organization lacks an effective IT demand capacity model, several challenges can arise: resource imbalance, missed deadlines, budget overruns, quality issues, stakeholder frustration and risk of burnout to name a few. To mitigate these challenges, it seems organizations should invest in effective demand capacity models. How do you ensure effective capacity planning and management in your IT projects? What tools or strategies do you rely on to balance demand and capacity, prevent resource overutilization, and meet customer requirements?

Relationship Management

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services3 months ago

We rely heavily on Agile methodologies to balance demand and capacity in our company

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1.6k views6 Comments

How have you implemented a "Service-Optimizing IT Operating Model" in your organization? Do you have an example of what your IT organization looks like under this model? Any pros/cons you have discovered?

Process Management

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services5 months ago

What gets measured gets done. In my experience, IT organizations do a much better job managing service levels and satisfaction of external vendors than it does for its own internal capabilities (think SLOs vs SLAs).

We ...read more

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2.3k views3 Comments

How are you showing IT value other than ROI?

Process Management

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services7 months ago

It is a real challenge. The added value is the innovation that should translate into benefits for the way of working and the well-being of employees themselves. Often, it is an 'intangible' advantage that certainly ...read more

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4k views1 Upvote7 Comments

If you've been piloting Microsoft Copilot, what advice would you give to other CIOs considering implementing Copilot?

Disruptive & Emerging Technologies Engineering

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services7 months ago

If you provide data to a public LLM or Copilot through MS, you are taking a big risk with your data. There are a lot of privacy and "grandma's attic" issues with these models. You may discover information and ...read more

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4.9k views1 Upvote5 Comments

What is the single most crucial action that you believe a CIO should take during their first 90 days in a new role?

Relationship Management IT Strategy & Roadmap People & Leadership

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services7 months ago

Among other things, collect feedback.

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4.5k views8 Comments

Are there any recommended documentation, insightful tips, or refined strategies available to expedite decision-making within the AI Governance Board, all while ensuring the secure preservation of company intellectual property? Managing an AI Governance Board predominantly comprised of legal experts across various domains, including Legal, Ethics, IP, and Procurement, with minimal representation from the IT sector, presents distinct challenges. Effectively persuading non-IT members to consider measured risks in AI proposals demands a strategic approach.

Integrations Legal Project Management+12 more

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services8 months ago

Hello,
I believe this is a good starting point
https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RW14Gtw

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3.8k views4 Comments

How are enterprise architecture functions allocating / tracking the time of their architects? Please share the framework you are using (e.g. Plan Build Run) along with what you are typically seeing.

Process Management Strategy & Architecture

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services8 months ago

Our Architects track time using our project timesheet tracker. This is currently Project Online (Microsoft).

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3.3k views3 Comments

We are planning to start an AI Governance council. What kind of roles should be members? I am thinking of at least CFO and CIO, but looking for input on others.

Relationship Management

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services8 months ago

I would suggest that you need someone from the business that is mid-level. They can help provide insight that those of us in senior leadership positions often miss. Additionally, they will help others to hear about AI, usage, ...read more

3 1 Reply

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4.6k views8 Comments

When do you know that it’s time to build or acquire a CRM?

Customer Relationship Management (CRM)Enterprise Applications Integrations+7 more

Michael FultonCIO and SVP, Technology Talent Advisory in IT Services9 months ago

I guess an IT department should propose it since the beginning. In my view it should be available when the project starts.

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4.7k views4 Comments

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