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Mark Obrien

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Mark Obrien

VP of Sales at Luigis Box

United KingdomVerified Community Ambassador

Identified Expertise

Customer Engagement13
Culture & Values6
Employee Engagement6
Talent Management & Performance6
Productivity Tools2

Engagement Stats

10
Answers Written

746
Profile Views

15
Upvotes Received

Content Mark is Following

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Have chatbot projects meaningfully impacted your revenue or cost?

Yes

No

Too early to tell

Haven't invested

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7.6k views2 Upvotes2 Comments

What is the biggest barrier to introducing more technology in classrooms, courses and companies?

Disruptive & Emerging Technologies Culture & Values Financial Management

The software costs too much

It takes too long to set things up and getting started

There is just not enough time to introduce anything at all

It is not clear that there are any benefits for us

There is not enough good technology

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8.6k views1 Upvote8 Comments

Does your organization have any plans to merge marketing and sales into one team or department?

People & Leadership Process Management Relationship Management

Yes

No

Unsure

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1.8k views1 Upvote

Startups innovate more than established firms in today’s world

Agree

Disagree

Neutral

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2.1k views1 Upvote

Is RevOps the next evolution of sales enablement, or should sales enablement remain a separate function?

Customer Engagement

RevOps is the future of sales enablement

Sales enablement should stay separate

Unsure

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739 views1 Upvote1 Comment

What's the best way to actually have a prospect open a LinkedIn message?

Customer Engagement

Mention something from their profile

Have a strong personal brand and presence on LinkedIn

Have a strong company brand and presence on LinkedIn

Reach out to prospects just starting new jobs

Reach out only to prospects who are active LinkedIn users

Something else

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579 views5 Upvotes6 Comments

Which channels you are using in your GTM sales strategy? (can pick more than one)

Email

Calling

Community

Partner/Ecosystem

Conferences/Trade Shows

LinkedIn/Other Socials

Other - add in comments

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525 views1 Upvote3 Comments

Do you have a daily "stand up" with your sales team?

Talent Management & Performance Customer Engagement

Yes - virtually

Yes - in person

No

No but we should

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460 views2 Upvotes1 Comment

Sales enablement folks, which pipeline metric is most important at your company? Share why in the comments!

Customer Engagement KPIs, Metrics & Reporting

Number of deals

Average conversion rate

Average deal size

Average win rate

Average deal velocity

Something else

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133 views1 Upvote2 Comments

Who primarily owns the revenue tech stack roadmap at your company?

Customer Engagement Enterprise Applications Business Applications

CSO

CIO

Other IT leader

Other sales leader

Someone else

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131 views2 Upvotes2 Comments

If you could give truth serum to your sales team, what do you think would be their #1 complaint about their roles? As a leader, what can you do to empower them to make a change?

Customer Engagement Employee Engagement Talent Management & Performance+1 more

Mark ObrienVP of Sales at Luigis Box in IT Services7 months ago

1. Lack of empathy for the people doing the hardest job on the business.
2. Leadership who hasn’t done the job and ignores input from top performers
3. Complex and frequently changing comp plans
4. Overly complex ...read more

4

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520 views2 Upvotes7 Comments

What sales tools have you implemented recently that have increased the productivity of your sales team? Anything you can share?

Employee Engagement Customer Engagement Productivity Tools+1 more

Mark ObrienVP of Sales at Luigis Box in IT Services7 months ago

Copy.ai has been a game changer for prospecting personalization at scale

3

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288 views2 Upvotes7 Comments

Could anyone share a recent CRM implementation success story? Anything you would change?

Customer Relationship Management (CRM)Customer Engagement

Mark ObrienVP of Sales at Luigis Box in IT Services7 months ago

Our company has Oracle for manufacturing deployed. The deplyment process was very hard and self made, since Oracle didn't send an implant to help analyze our company's requirements. They sold us all Oracle modules, ...read more

1

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891 views4 Upvotes4 Comments

Do you think AI will level the playing field when it comes to sales talent? Why?

Disruptive & Emerging Technologies Peer Insights People & Leadership+3 more

Mark ObrienVP of Sales at Luigis Box in IT Services10 months ago

AI can assist salespeople at all skill levels in honing their pitch and improving certain technical aspects of sales engagement, such as active listening and open-ended questioning. However, it cannot generate genuine interest ...read more

2

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687 views3 Upvotes9 Comments

How has the "rep-free" approach to buying impacted the morale of your team? Do your team members see themselves as less valuable to their customers today?

Culture & Values Customer Engagement

Mark ObrienVP of Sales at Luigis Box in IT Servicesa year ago

Hopefully the company has organized the strategy of "keeping self-service" customers long-term. Use those reps to ensure customer satisfaction and share resources with those customers.

2

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262 views2 Upvotes3 Comments