Ambassador

Hannah Ajikawo

Chief Revenue Officer

United KingdomVerified Community Ambassador

Identified Expertise

Content Hannah is Following

Please join or sign in to view Hannah's full profile

By joining the Peer Community, you'll get:

Peer Discussions and Polls
One-Minute Insights
Connect with like-minded individuals

Have chatbot projects meaningfully impacted your revenue or cost?

Bots

Yes

Too early to tell

Haven't invested

View Results

7.6k views2 Upvotes2 Comments

Which browser do you use at work?

Applications & Platforms

Internet Explorer

Microsoft Edge

Google Chrome

Mozilla Firefox

Safari

Brave

Other

View Results

13.5k views3 Upvotes7 Comments

Do you have remote employees on your team?

Talent Management & Performance

Yes

16.4k views7 Upvotes7 Comments

How long have you been in your current position?

People & Leadership Talent Management & Performance

<1 year

1 - 2 years

2 - 3 years

3 - 5 years

5+ years

View Results

9.6k views2 Upvotes3 Comments

What do you do with unsolicited vendor gifts?

People & Leadership Financial Management Vendor Management

Keep it

I never accept them

Donate it

Depends on the dollar amount

Other (leave a comment)

View Results

23.7k views10 Upvotes35 Comments

In this gig economy we live in, which is growing rapidly, how many of you have used talent agencies, for specialized professionals on an as needed basis, to ramp up quickly and get a project done?

Talent Management & Performance Financial Management

Yes, we use external talent agencies often

Yes, we use external talent agencies rarely

No, we only leverage internal staff

Not sure, I see people come and go not sure if they are internal staff or external talent

View Results

15.7k views4 Upvotes4 Comments

Do you have remote employees on your team?

Talent Management & Performance

Yes

131.9k views209 Upvotes64 Comments

What is the most effective frequency for 1-on-1 meetings with direct reports?

People & Leadership Strategy & Architecture Cloud+15 more

Once a week

Once every 2 weeks

Once a month

Adhoc

What 1-on-1?

View Results

13.1k views12 Upvotes25 Comments

What are your biggest fears as a leader?

Personal Development

Being seen as an imposter

Being criticized

Being a failure

Not being a good communicator

Not getting it done

Other (please comment)

View Results

4.6k views1 Upvote4 Comments

Which are the most important knowledge areas mandatory for a new sales rep? Choose the top three most important.

People & Leadership Peer Insights Management Tools+2 more

Business Fundamentals

Sales Fundamentals

Virtual Sales

Digital Sales

Social Selling

Soft Skills

Sales & Selling Approaches and Methods

Role Based Competencies

Forecasting

Reporting

Sense Making

Situational Selling

Lead and Opportunity Management Process

Forecasting

Reporting

View Results

756 views4 Upvotes1 Comment

Some really interesting insights came from the recent Drift conversational AI research this month. The statistic that stood out for me after they analysed 30Million conversations, was that 39%+ of website conversations happen outside of normal (9-5) working hours and 41% of meetings were booked outside of these hours too. How are Revenue Leaders starting to think about how activity and productivity is measured based on the asynchronous nature of many buyer interactions today?

Peer Insights

Hannah AjikawoChief Revenue Officer in Services (non-Government)7 months ago

There's a lot to unpack here.
First of all, I'd be really curious as to where these folks are coming from. Are they local markets? Are they outside of our normal timezone? Do we need coverage for those?

If ...read more

Read More Comments

371 views1 Upvote2 Comments

In what ways are you incorporating AI into your customer journey?

Customer Engagement Generative AI

Hannah AjikawoChief Revenue Officer in Services (non-Government)8 months ago

Im seeing many revenue leaders look at ways to improve effectiveness and efficiencies of Sales Reps sales activity. What I'm hearing less about is the adoption of generative AI to improve the customer journey. I'd ...read more

Read More Comments

451 views2 Upvotes2 Comments

When we consider the pace of development in tech, the research into how buyers are buying and operational efficiencies, what changes will you consider making to your sales & go to market teams in 2024?

Hannah AjikawoChief Revenue Officer in Services (non-Government)9 months ago

That's an excellent question. In our company, we've recently brought on two new salespeople. To be frank, my current focus is on grasping the current motivations of our buyers. I want to figure out if we need to tweak ...read more

3 1 Reply

917 views1 Upvote2 Comments

With all the rise of revenue enablement, how are companies actually putting it into play to make sure customer journeys are smooth and really drive revenue growth?

Peer Insights People & Leadership

Hannah AjikawoChief Revenue Officer in Services (non-Government)2 months ago

This is the million-dollar question! Many revenue enablement initiatives are measured based on the impact on the revenue professionals. Some focus on revenue results, I believe one of the missing components is the true ...read more

Read More Comments

364 views4 Upvotes4 Comments

I support a highly regulated reseller team that spends most of their time with resellers on existing contracted product education (with the reseller and end users), creating reseller incentives to drive usage, and product troubleshooting. Ultimately the sales team focuses more in these areas vs. driving new pipeline because most the products that could be contracted are already contracted. Given the reliance on lagging revenue indicators, what KPIs do you use to track the effectiveness of your reseller sales force?

Relationship Management Management Tools Peer Insights

Hannah AjikawoChief Revenue Officer in Services (non-Government)2 months ago

Is the desire to drive new reseller partnerships AND identify leading indicators that could help you to effectively measure the likelihood of achieving revenue goals (lagging indicators)? Or do you simply want KPIs to track ...read more

257 views4 Upvotes1 Comment

Has anyone had success setting up a framework to track ROI on AI initatives? Looking for suggestions on how to set up and track the benefits that technology unlocks in other parts of the business through it's AI transformation. Examples of companies who are doing this well, research articles, and recommendations all welcome.

Process Management Strategy & Architecture People & Leadership+1 more

Hannah AjikawoChief Revenue Officer in Services (non-Government)4 months ago

All doable if the AI initiative sits behind a specific goal/objective. I do a lot with go to market teams, and they're looking at things like
- impact on sales teams time regarding speed/volume/quality of outreach
- ...read more

458 views1 Upvote1 Comment

What KPIs does your marketing/sales team(s) use to assess a client's likelihood to renew or leave?

Process Management

Hannah AjikawoChief Revenue Officer in Services (non-Government)6 months ago

One way is to use that customer's sentiment KPIs - such as NPS and CSAT. Also, other angles may include watching their usage metrics and potentially their support tickets volume.

Read More Comments

982 views3 Upvotes3 Comments

Does anyone have a 3rd party resource they've successfully utilized to build a Value Selling culture, processes, toolset, etc.?

Business Applications Feedback

Hannah AjikawoChief Revenue Officer in Services (non-Government)7 months ago

I have used Force Management multiple times before https://www.forcemanagement.com/. The process that they use aligns leadership with the value of the solutions/products that are sold. If executed correctly and then with ...read more

3 2 Replies

Read More Comments

540 views2 Upvotes5 Comments

Can anyone share any tips/best practices for how you are preparing to address potential skill gaps when adapting to a more digitally focused commercial strategy?

Customer Engagement Training & Certification Talent Management & Performance

Hannah AjikawoChief Revenue Officer in Services (non-Government)8 months ago

The fundamentals remain the same.
1. Constantly reviewing the Customer journey and training reps on the best ways to support Customers through their decision making process.

2. Supporting line managers in how to ...read more

Read More Comments

224 views1 Upvote2 Comments

In what ways are you incorporating AI into your customer journey?

Customer Engagement Generative AI

Hannah AjikawoChief Revenue Officer in Services (non-Government)8 months ago

Read More Comments

451 views2 Upvotes2 Comments

In your experience, does hiring more sales reps stimulate growth?

Customer Engagement Talent Sourcing & Hiring

Hannah AjikawoChief Revenue Officer in Services (non-Government)8 months ago

I joined many companies as 1 of many reps AND also was involved in hiring groups of reps at a time. From a numbers perspective, there is "more" happening and therefore often more growth. However, is hiring more sales ...read more

Read More Comments

318 views2 Upvotes4 Comments

For those in B2B sales, are you going to invest more in influencer marketing this year? How do you start this and ensure it's effective?

Customer Engagement

Hannah AjikawoChief Revenue Officer in Services (non-Government)8 months ago

We have been especially through Linkedin. In our industry the credibility we have and that we can further enhance really matters.

Read More Comments

593 views1 Upvote4 Comments

Is your organization currently implementing cutbacks on technology budgets? Why or why not?

Operations Management Peer Insights Disruptive & Emerging Technologies+1 more

Hannah AjikawoChief Revenue Officer in Services (non-Government)9 months ago

On the contrary, we are not cutting back - but moving forward with some finetuning.

Read More Comments

851 views2 Upvotes3 Comments

Engagement Stats

31
Answers Written

3.9K
Profile Views

73
Upvotes Received