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Doug Shannon

Global Intelligent Automation Leader

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What’s the best software development methodology for enterprise-level projects?

Technical Product Management Software Development Management Tools+1 more

Waterfall

Prototype

Rapid Application Development

Agile Scrum

Agile Kanban

Dynamic System Development

Lean Software Development

Other .. please add it down

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27.3k views9 Upvotes15 Comments

Do you have remote employees on your team?

Talent Management & Performance

Yes

131.9k views209 Upvotes64 Comments

Most cost effective cloud vendor for archive storage?

Financial Management Storage Backup & Disaster Recovery+4 more

Azure

AWS

4.8k views7 Upvotes

Who will WIN Generative AI Future (GPT/ChatGPT)?

Data & Analytics Disruptive & Emerging Technologies End-User Services & Collaboration+1 more

Open AI (Game Changer: adoption w/ChatGPT)

Google (Game Changer: inventor of Transformers, Bard)

Microsoft (Game Changer: real time BingGPT+Search plus enterprise enablement)

Meta (Game Changer: LLM that can run on single GPU)

Amazon (Game Changer: TBD)

X.AI / Elon Musk (Game Changer: TBD)

Baidu (Chinese tech giant, with GPT version released in March)

Someone completely new

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46.7k views49 Upvotes15 Comments

What’s the best place to start when evolving data governance?

Data Governance Strategy & Architecture Process Management+1 more

The data

The people

The processes

The policies

I wish I knew

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21.8k views7 Upvotes9 Comments

Security leaders, are you experimenting with generative AI at all for security operations?

Generative AI Security Strategy & Roadmap Security Operations Center (SOC)

Yes

Not yet, but we're exploring use cases

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2.2k views

Are your security operations team members worried about their jobs being replaced by generative AI tools?

Generative AI Security Operations Center (SOC)People & Leadership

Yes, all of them

Yes, some of them

Yes, but very few of them

I'm not sure...

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2.9k views2 Comments

When using generative AI, has anyone faced bias in the answers provided to your prompts? If yes, please share your experiences.

Yes (please share your experience)

13.8k views2 Upvotes6 Comments

What is your typical weekly work schedule look like?

Availability Culture & Values Peer Insights

< 40 hrs

40 - 55 hrs

56 - 65 hrs

66 - 75 hrs

76 - 85 hrs

> 85 hrs

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43.6k views10 Upvotes1 Comment

What are your overall thoughts on President Biden's executive order on safe, secure, and trustworthy AI? Select all that apply to your point of view:

Disruptive & Emerging Technologies News

Support - it is necessary to protect the public from the potential risks of AI

Concerned - I'm concerned it will stifle innovation & make it more difficult for businesses to use AI

It's well-intentioned but - it needs to be implemented in a way that minimizes the burden on businesses

Needs more substance - I believe that the executive order does not go far enough to address the potential risks of AI

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625 views

The hype around GenAI is palpable, but with wins still elusive and costs hard to quantify, defining ROI remains challenging. As AI researchers push for "Agentic" approaches, which focus on individual autonomous agents working on computing around the user. Given my experience as an automation practitioner and advocate for self-healing processes, I see Multi-Agent Frameworks, where multiple agents work collaboratively with employees to drive chains of thought, custody, and reasoning, as a more effective path for enabling sustained success for enterprises and their employees. Do you agree that Multi-Agent Frameworks offer a better internal process handling solution than "Agentic" approaches? What are your thoughts on the future direction of AI in enterprise automation?

Peer Insights People & Leadership Strategy & Architecture+2 more

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech3 months ago

I am familiar and supportive of multi agent frameworks, when well designed can optimize quality, reduce costs and risk, however … we will always go back to data and its quality and the need to have the human in the loop at ...read more

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3.1k views2 Upvotes3 Comments

How can automation contribute to creating more efficient and power-saving data centers in the context of increasing computation power requirements for AI and large language models (LLMs)?

Infrastructure Disruptive & Emerging Technologies Process Management+2 more

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotecha year ago

I have been thinking about this and I think with the hype of AI, we may be missing something. My thoughts on this are as follows.

Automation can play a crucial role in optimizing data center operations and achieving ...read more

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930 views18 Upvotes3 Comments

We've been approached by Microsoft to consider Provisioned Throughput Units (PTUs) licensing for Azure OpenAI capacity. My understanding is that this provides dedicated capacity to the organisation and is offered at Microsoft's discretion (possibly only to larger organisations with sufficient demand). Does anyone have any experience or learnings around the PTU licensing model compared to the existing/traditional licencing model? Has this been worthwhile for you? What should we be aware of?

Cloud Disruptive & Emerging Technologies

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotecha month ago

Your understanding is correct. We are considering as well and are weighing the pros and cons. You should try and figure out what your usage may (or may not) be that would make it more favorable for you to consider the cost ...read more

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1.1k views2 Comments

CrowdStrike outage: Any quick advice for orgs affected? What immediate actions are your IT and other teams taking to mitigate the effects of the outage?

Crowdstrike Outage 2024 IT Strategy & Roadmap Crisis Management+2 more

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech2 months ago

Right now, communication is key!

We have invoked a passphrase protocol to protect our users from social engineering attempts to gain unauthorised access to our users computers or systems by claiming to be from IT support ...read more

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7.2k views20 Upvotes33 Comments

In our organization, we regularly distribute cybersecurity awareness emailers to keep users informed about new attacks and threats. However, we are interested in understanding how other organizations measure the impact of these awareness initiatives on their users. Specifically, we are concerned about potential methods for assessment, such as quizzes, where there might be a possibility of cheating. Could you please share the methods you use to evaluate the effectiveness of your cybersecurity awareness programs and how you address issues like cheating?

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech2 months ago

Effectiveness through testing of knowledge is different than testing through desired behavior. Awareness programs should measure the ability to educate towards consistently identifying and treating threats in a safe and ...read more

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114 views5 Comments

Anyone want to share creative uses of Apple AirTags personally or professionally?

Innovation

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech5 months ago

Optimizing inventory management by attaching Apple AirTags to high-value assets for real-time tracking.

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784 views2 Comments

We are planning to start an AI Governance council. What kind of roles should be members? I am thinking of at least CFO and CIO, but looking for input on others.

Relationship Management

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech8 months ago

I would suggest that you need someone from the business that is mid-level. They can help provide insight that those of us in senior leadership positions often miss. Additionally, they will help others to hear about AI, usage, ...read more

3 1 Reply

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4.6k views8 Comments

Do you use a solution for INVOICES automation? A solution that can ingest an invoice, use OCR capabilities along with AI to extract key information such as PO Number, Due Date, Amounts, etc. What is the level of accuracy you reached?

Applications & Platforms Process Management

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech8 months ago

Using Automation there are many options for IDP - Intelligence Document processing. Think of this as advanced OCR or the accumulation of ML training over the last 15 years.

However, with GenAI and its multi-modal ...read more

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5k views4 Comments

Does Agile Methodology work for AI projects? With many companies adopting Agile for software development, does trying to "make" Agile work for AI initiatives a mistake?

Disruptive & Emerging Technologies Data & Analytics Generative AI+8 more

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech8 months ago

It definitely works. With AI, you can't go right on the first time. So you need to follow agile to improve and conquer

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6.6k views1 Upvote6 Comments

We are dealing with the painful task of integrating Generative IA in our architecture, applications, etc. To cope with regulation we need to keep an inventory of all of our IA models. What are the attributes you would (or are already using) to maintain such inventory? Could you share what attributes do you believe that are relevant to decide witch LMM is right for the problem you want to solve?

Disruptive & Emerging Technologies

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech9 months ago

Are we talking about IA ( Intelligent Automation) or Generative AI (Artificial Intelligence)

I have been integrating GenAI into my Enterprise Automation work by having the automation prompt the LLM and using Automation ...read more

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11.3k views1 Upvote5 Comments

Based on your experience during your career with successful and unsuccessful supply chain transformations at scale, what were 3 key factors that contributed to having a positive transformation & 3 key factors that undermined it and led to the failure?

Peer Insights Strategy & Architecture People & Leadership+1 more

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech10 months ago

The ACT framework helps address this issue by emphasizing human oversight and continual monitoring to identify and address potential bias, errors, and unintended consequences. This means that organizations must establish ...read more

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3.6k views5 Upvotes11 Comments

How can automation contribute to creating more efficient and power-saving data centers in the context of increasing computation power requirements for AI and large language models (LLMs)?

Infrastructure Disruptive & Emerging Technologies Process Management+2 more

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotecha year ago

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930 views18 Upvotes3 Comments

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