Kyndryl
, 10,001+ employees
NSW Department of Planning & Environment
Government, 10,001+ employees
Webuild
Construction, 10,001+ employees
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Yes81%
No17%
Unsure2%
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By joining the Peer Community, you'll get:
Allowing broad self-service10%
Allowing self-service for only certain functions/users52%
Not allowing self-service, associates must go through IT20%
N/A - We are not affected by the outage17%
Recovery procedures: Activating recovery procedures and guiding help desk on increased calls40%
Employee Support: Assisting affected employees with alternative work methods and internal updates (intranet posts, email blasts)65%
Incident response: Activating in-depth security investigation and response procedures49%
External support: Seeking support from external consultants, tech vendors, and service providers18%
Security measures: Implementing additional security controls and notifications to protect our users26%
External communication: Providing updates to customers and external stakeholders26%
CrowdStrike communication: Communicating directly with CrowdStrike21%
Microsoft communication: Communicating directly with Microsoft15%
Other: Share in comments3%
We have invoked a passphrase protocol to protect our users from social engineering attempts to gain unauthorised access to our users computers or systems by claiming to be from IT support ...read more