For me, the most enjoyable part of working in CyberSecurity and Technology in general, is the constant challenge and the feeling of accomplishment, when a challenge is met or a project is finished.

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Among the various contract lifecycle management tools available in the market, what do you think of various options like Docusign, SAP ARIBA, Icertis, Coupa? With a dominantly SAP based landscape, which could be a more suitable one? Consider it's a long term investment.

Applications & Platforms

Robert MartinVP of Technology, Oil City Iron Works, Inc. 5 months ago

I do not have experience with Icertis nor Coupa. However I do have experience with DocuSign and SAP ARIBA.

DocuSign is very convenient and easy to use. The company has quality support and I do not feel like their pricing ...read more

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How do you build an “ownership mindset” on your team? Is it possible to train people to think like this, or is it an innate quality you have to hire for?

Relationship Management Culture & Values Mentoring & Coaching+1 more

Robert MartinVP of Technology, Oil City Iron Works, Inc. 5 months ago

I believe that public recognition goes a long way with making folks feel their input is valued and essential to driving team outcomes forward. I also make an effort to tell people specifically how their projects, meeting ...read more

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There's a lot of talk about Google Cloud's recent waiver of data egress fees, but since fees are only waived when ending the relationship with Google, do you see this move as a true differentiator, or is it a publicity stunt? Or perhaps it will influence other cloud providers to reconsider their pricing as well?

Cloud Vendor/Product Assessment Vendor/Product Recommendation+1 more

Robert MartinVP of Technology, Oil City Iron Works, Inc. 8 months ago

I believe this will turn out to be both differentiator and publicity stunt. Choosing a cloud provider has often been a major decision due to how difficult and costly it is to get your data out of the service, if it isn't ...read more

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When do you know that it’s time to build or acquire a CRM?

Customer Relationship Management (CRM)Enterprise Applications Integrations+7 more

Robert MartinVP of Technology, Oil City Iron Works, Inc. 9 months ago

I guess an IT department should propose it since the beginning. In my view it should be available when the project starts.

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Traditionally, when we were dealing with small software vendors, we had their source code in escrow in case they may close down. Now, with SaaS solution, it's different. We're paying not only for a software but for a service as well. After some research on the web, I found out a few things related to Escrow as a Service kind of provider. Has anyone ever thought of using such a service to insure business continuity in case of a vendor (might be startups or fintechs) going out of business?

SaaS

Robert MartinVP of Technology, Oil City Iron Works, Inc. a year ago

Business Continuity is going to be very difficult if a SaaS provider closes its doors and turns off its applications. For some important apps from smaller companies, we've been able to insert contractual clauses regarding ...read more

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4.3k views5 Comments

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