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Samantha McKenna

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Samantha McKenna

Founder at #samsales Consulting

United StatesVerified Community Ambassador

Identified Expertise

Customer Engagement12
Business Relationships9
Training & Certification3
Consulting & Professional Services0
Partnerships0

Engagement Stats

6
Answers Written

1.3K
Profile Views

18
Upvotes Received

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We're ready to pilot having GenAI write draft customer emails for us. What's the easiest tool to seamlessly integrate with Salesforce Service Cloud?

Samantha McKennaFounder at #samsales Consulting in Services (non-Government)10 months ago

Curious if this is for sales emails or marketing emails? If the former, would really really recommend you rethink that and use a shop that writes them from scratch. I'm not saying that just because we do it @ #samsales, ...read more

2

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1.2k views2 Upvotes2 Comments

What are the best sales trainings or certifications to help a sales rep stand out?

Training & Certification Customer Engagement

Samantha McKennaFounder at #samsales Consulting in Services (non-Government)a year ago

Pavilion has great “schools”/courses for sales reps specifically. Something I’ve also done and noticed that has helped me in countless ways is taking courses allowing me to cross-train…that is a huge advantage and really ...read more

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742 views6 Upvotes10 Comments

When pitched via LinkedIn, what sort of messaging actually resonated with you enough for you to read and reply?

Samantha McKennaFounder at #samsales Consulting in Services (non-Government)a year ago

I get a lot of pitches. I really appreciate when someone tries to form a relationship before going into a pitch.
Many times when coming at me with a pitch, the person doesn't know what I do or what my company does. ...read more

7

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3.4k views16 Upvotes42 Comments

What are some sales "constants" that are true no matter the economy or market forces at play?

Customer Engagement

Samantha McKennaFounder at #samsales Consulting in Services (non-Government)a year ago

People buy from people

7 3 Replies

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2.1k views4 Upvotes12 Comments

More conversations with people who can buy - that's what all sellers want. It's harder than ever to get buyers to respond and book a conversation. What are your sellers doing that is working?

Customer Engagement Business Relationships

Samantha McKennaFounder at #samsales Consulting in Services (non-Government)a year ago

Getting introductions!

5 2 Replies

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2.2k views7 Upvotes20 Comments