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Angie Tarasoff

Director, Experience Design at NorQuest College

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Thinking about your organization as a whole, what would you say are its top business objectives for the next two years?

Strategy & Architecture

Growth / market share

Digital business / digital transformation

Profit improvement

Innovation / new products

Customer focus

Corporate M&A

Technology Improvements

Cost Optimization

Operations improvement

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7.5k views4 Upvotes

Have you been "Zoom-bombed" in the last two weeks? https://www.nytimes.com/2020/04/03/technology/zoom-harassment-abuse-racism-fbi-warning.html?action=click&module=Top%20Stories&pgtype=Homepage

News

Yes

Is this really a thing?

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1.8k views

Is the edge of your enterprise secure?

End-User Services & Collaboration Governance, Risk & Compliance Security & GRC+7 more

Yes

Working on it

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3.8k views1 Upvote1 Comment

Is the IT-department the main driver of innovation in your organization?

People & Leadership Strategy & Architecture Cloud+23 more

Yes

No (share who in comments)

3.8k views3 Upvotes13 Comments

Do you have remote employees on your team?

Talent Management & Performance

Yes

131.9k views209 Upvotes64 Comments

Post-pandemic, will your team be working fully remote, in-person, or hybrid?

People & Leadership Process Management Team & Organizational Design+2 more

Remote

In-person

Hybrid

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3.3k views1 Upvote

What's your favorite RPA tool?

People & Leadership Process Management Data & Analytics+5 more

UiPath

Automation Anywhere

Open Source

Other (comment below)

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2k views1 Upvote2 Comments

Will you hesitate in going back to work at your organization if they enforce vaccinations?

Yes, I will hesitate

No, I will not hesitate

Other

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6.2k views1 Upvote6 Comments

As a CTO or CIO, do you have ambitions to become a CEO?

People & Leadership Culture & Values Training & Certification

Yes, in the next 2-5 years.

Yes, I hope CEO is my next role.

No, I never want to be a CEO.

It depends on the business.

Unsure

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2.1k views4 Upvotes

If your company’s planning a return to the office, how are you changing processes to make onsite work more appealing to employees? (Select all that apply.)

Culture & Values Employee Engagement Team & Organizational Design

Including critical network development in onboarding process

Expanding onboarding to fast-track team formation

Expanding onboarding to foster culture & values immersion

Communicating to employees how in-person interactions improve career discussions

Offering immersive development opportunities

Using the office for purposeful collaboration

Encouraging high-priority & high-impact in-person meetings

Using in-office meetings, presentations or product launches to enhance customer & client connection

We are not making any process changes for this purpose.

Other (please comment below)

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1.3k views

A friend of mine recently asked me a crunchy question that I thought you all might find equally thought provoking. I also wondered what other people are experiencing... "What's holding you back?"

Angie TarasoffDirector, Experience Design at NorQuest College in Education9 months ago

Nothing - the only thing that really ever holds me back is me. You can only control what you can control.

1 2 Replies

3.3k views3 Comments

Can anyone share their experience using Mitel Contact Centre Business for their inbound contact centre operation? Specifically, I want to understand if and how you're using multimedia and omnichannel capabilities in Mitel to improve customer and agent experience.

Contact Center & Telecom

2.5k views

I recently discovered that our CMO has initiated a project with a development company for a major customer, which I had previously rejected in my role as CIO. I have several concerns about this project: 1) The budget is low, and the deadlines are unrealistic. 2) The project poses significant risks and could potentially harm the company. 3) We lack the necessary certifications required for this project. 4) There is a high likelihood of uncontrolled cost escalation. While this project might provide immediate financial benefits, especially given our current sales challenges and unmet objectives, I worry that the long-term risks may outweigh these short-term gains. Given these factors, should we proceed with this project or not? I would appreciate any advice or insights on how to handle this situation effectively.

Process Management IT Strategy & Roadmap Peer Insights+1 more

Angie TarasoffDirector, Experience Design at NorQuest College in Education4 months ago

Do you need to accept the project? Why not let the CMO do it as they selected the supplier?

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2.5k views1 Upvote9 Comments

What’s a recent tech or software upgrade your org has implemented that had a positive impact on employee morale?

Disruptive & Emerging Technologies Employee Engagement Innovation+1 more

Angie TarasoffDirector, Experience Design at NorQuest College in Education4 months ago

We recently implemented a new system for managing admissions at our college (a mission critical process). Previously, the process was highly manual, fraught with errors, and with lots of digital friction. The new process ...read more

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1.4k views1 Upvote7 Comments

Can you give me pointers on what to tell my CEO about the benefits of working remotely? Most of my team takes at least 1.5 hours to get to the office and the same time to get home. Also, my CEO lives very close to the office as a context.

Relationship Management Mentoring & Coaching Personal Development+1 more

Angie TarasoffDirector, Experience Design at NorQuest College in Education5 months ago

While there is content on the web that can provide specific examples we have found that some direct benefits to the company are:
1. Employees spend less time away from the office when taking care of personal items such ...read more

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1.9k views5 Comments

How do you build an “ownership mindset” on your team? Is it possible to train people to think like this, or is it an innate quality you have to hire for?

Relationship Management Culture & Values Mentoring & Coaching+1 more

Angie TarasoffDirector, Experience Design at NorQuest College in Education5 months ago

I believe that public recognition goes a long way with making folks feel their input is valued and essential to driving team outcomes forward. I also make an effort to tell people specifically how their projects, meeting ...read more

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7.2k views5 Upvotes12 Comments