What’s a recent tech or software upgrade your org has implemented that had a positive impact on employee morale?

Disruptive & Emerging Technologies Employee Engagement Innovation+1 more

1.4k views1 Upvote7 Comments

Sort By:

Oldest

Director, Experience Design in Education4 months ago

We recently implemented a new system for managing admissions at our college (a mission critical process). Previously, the process was highly manual, fraught with errors, and with lots of digital friction. The new process was designed to follow the system capabilities (instead of trying to make the system align with our - broken - way of doing things). It noticeably reduced the effort of all staff involved, and even though we've encountered problems during implementation (the usual errors and omissions), the team is thrilled with the new system.

The director of that area has been involved in dozens of projects in this college and others and says it's the first time she's seen a change go in of this type that hasn't encountered a massive wall of resistance, and the first time she's seen a team legitimately excited to get a new system.

We're seeing the same feelings about changes to our telephony and queueing systems as well.

The main difference is perhaps that we've really listened to front line staff to ask what parts of their jobs are frustrating, annoying, or just a straight up barrier. Then we selected projects that would address those systems, either changing, replacing or implementing new systems that specifically addressed those concerns (while also addressing student experience problems and improving internal controls).

Director of IT in Retail4 months ago

Github Coplit & Databricks AI assistant made our developers very happy because it is saving them lots of time on routine tasks that nobody liked doing anyway.

Information Systems Enterprise Architect II4 months ago

Duress Messaging solution implemented at Behavior Health in-patient site.
Provides clinicians stealthy method for assistance with a patient and/or family.

Please join or sign in to view more content.

By joining the Peer Community, you'll get:

Peer Discussions and Polls
One-Minute Insights
Connect with like-minded individuals

CTO in Software4 months ago

It sounds strange but the best change (benefit about this case) to increase the positivity of my teams has been the introduction of the convention with FitPrime (fitprime.com), provider of gym and wellness service.

Director of IT4 months ago

Passwordless login - Secret Double Octopus. Leveraging Mobile phones for login has made a positive impact