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Charlotte Smith

Transforming Legal in <1 | Award-Winning Coaching & Consulting

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Is your role at your organization expanding to include new responsibilities?

People & Leadership Team & Organizational Design

Data Analytics

Operations

Business Development

Customer Service

Product Development

Marketing

Finance

Procurement

Sales

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9.4k views1 Upvote1 Comment

Here is a kicker for the New Year, what do you see as the biggest impediment to the C-Suite going from surviving to thriving?

Peer Insights People & Leadership

Team Work (lack of)

Personal Time (not enough)

Professional Development (need more)

Team Retreat (need to re-connect)

Tech Education/Simplification

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8.9k views3 Upvotes8 Comments

Are you using any CRM software in your company?

Applications & Platforms Cloud Contact Center & Telecom+15 more

Yes

3.4k views1 Upvote4 Comments

How likely do you think it is that a four day work week will become the standard over the next 12 months?

People & Leadership Peer Insights

Inevitable

Highly likely

Somewhat likely

Somewhat unlikely

Very unlikely

Impossible

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54.1k views32 Upvotes64 Comments

We are inundated with the world being changed by CHAPGPT, but the reality is, many types of AI chatbots have been around for awhile, perhaps more relevant to your respective industry, and in use. In that regard, where are you in the AI world?

Applications & Platforms Cloud Contact Center & Telecom+14 more

We Use CHATGPT

We Use BERT

We use a different AI chatBot (please specify in the comments)

We don't use any AI chatbot

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5.1k views2 Upvotes2 Comments

Does your organization track and allocate in-house attorney time?

Yes

931 views1 Upvote1 Comment

What qualities or traits do you believe are most important in a leader? (Select up to three)

People & Leadership

Visionary

Communication skills

Empathy

Accountability

Decision-making skills

Adaptability

Integrity

Team-building

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35.1k views8 Upvotes1 Comment

Do folks think the impact of the social media addiction cases in the state court JCCP and MDL N.D. California will be far and wide, seeping into insurance industry changes as well as technological, or will Section 230 save the day once more for platforms?

Applications & Platforms Cloud Data & Analytics+12 more

The case will settle; zero to minimal impact

Yes! But effects and repercussions are unknown

26.5k views5 Upvotes1 Comment

In the year since Chat GPT has launched, has it been a game changer for your workflows, or has it been overhyped?

Game changer

Overhyped

10.7k views4 Upvotes5 Comments

Do you consider law school graduates who didn't pass the bar as "lawyers" in your view?

People & Leadership

Yes

1.3k views2 Upvotes2 Comments

With the growing use of gen AI and automation in the legal sector, concerns among employees about job security, the relevance of their current roles, and data privacy are rising. What steps can we take to address and overcome the apprehension about these changes in our teams, moving from resistance to acceptance and proactive engagement? How can we prepare our teams to adapt and succeed in this new technological landscape?

People & Leadership

Charlotte SmithTransforming Legal in <1 | Award-Winning Coaching & Consulting in Education8 months ago

Communication and transparency: an open conversation so staff can discuss their fears (without being reprimanded). Silence is what creates uncertainty.

As we integrate advanced technologies into legal practice, how are you ensuring the human aspect remains foundational in your team? Could you share specific strategies or initiatives that effectively blend technological efficiency with a personalized approach to team development, thereby promoting both innovation and individual growth?

People & Leadership Process Management

Charlotte SmithTransforming Legal in <1 | Award-Winning Coaching & Consulting in Education9 months ago

Obtaining regular frequent team user feedback on such technological implemented uses and advancements is often a way to keep a check and balance on the tooling, with continuous feedback loop around critical issues, concerns, ...read more

2 1 Reply

As we integrate advanced technologies into legal practice, how are you ensuring the human aspect remains foundational in your team? Could you share specific strategies or initiatives that effectively blend technological efficiency with a personalized approach to team development, thereby promoting both innovation and individual growth?

People & Leadership Process Management

Charlotte SmithTransforming Legal in <1 | Award-Winning Coaching & Consulting in Education9 months ago

2 1 Reply

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