What are the biggest challenges or issues with KPIs in your sales organization?

Customer Engagement KPIs, Metrics & Reporting

Overemphasis on quantitative metrics29%

Don't capture full scope of engagement50%

Please join or sign in to view more content.

By joining the Peer Community, you'll get:

Peer Discussions and Polls
One-Minute Insights
Connect with like-minded individuals

Not easily measured21%

Incomplete data on backend36%

Too rigid14%

Too many metrics50%

Deciding on KPIs14%

Something else (comment below!)

14 PARTICIPANTS

102 views4 Upvotes1 Comment

Chairman & Founder7 months ago

Making sure they drive the right set of seller behaviors in a constantly evolving selling environment.

3

Content you might like

Does anyone have best practices, sample agendas, or PPT templates for a monthly Sales War Room call focused on high-probability opportunities closing in the current month? We’re planning for frontline sales managers to walk through their top opportunities, with Sr. Leadership and Operations present for any critical asks. This call will focus solely on driving revenue and won't duplicate QBRs (market trends, competitive analysis, SWOTs). Sales Ops will create the slide deck, including YTD rep plan attainment, a heat map of open territories/reps below plan, and leading KPIs (sales cycle, pipeline metrics). The deck will go out a week prior for managers to prepare. Thanks in advance!

Feedback Peer Insights KPIs, Metrics & Reporting+1 more

64 views

If your organization shifted to a work from home structure due to the pandemic, how have you planned to bring your employees back to the work safely?

Strategy & Architecture People & Leadership Process Management+3 more

We are still remote, but we will be bringing all employees back full time gradually with a multi-phase plan.13%

We are planning for a hybrid return to office model and expect some employees to remain remote a few days a week.42%

We are planning for a hybrid return to office model and expect some employees to remain fully remote.22%

We are still fully remote but will bring all employees back to the office at once.6%

We had remote employees, but all employees are fully back in the office now.8%

None of our employees went remote during the pandemic.1%

All of our employees will remain fully remote post-pandemic.4%

Other (comment below!)1%

View Results

2k views1 Upvote1 Comment

As a leader in Sales or Marketing, what is one action you do daily? E.g. Engage with others on Linkedin, call X number of prospects, or other networking or direct sales tactics...

Customer Relationship Management (CRM)Customer Engagement Business Applications+2 more

Director of Sales in Retaila year ago

Wow, it's hard to say just one action. Since I have a team that works under me the one thing I have to do daily is assist them. This includes looking at the metrics, assist them as needed to help them complete sales ...read more

6

Read More Comments

28.9k views14 Upvotes20 Comments

Do former sales reps make better sales enablement hires?

Talent Sourcing & Hiring Team & Organizational Design Customer Engagement

Yes95%

No5%

1.3k views5 Upvotes7 Comments

What tips do you have for training sales teams on genAI?

Generative AI Customer Engagement Training & Certification

CEO in Softwarea year ago

I get asked this question a lot and here is what I recommend:

1. Show the sales team what is possible with REAL business use cases in their specific job tasks. For example leveraging Bard/Preplexity.ai for real time ...read more

3

Read More Comments

932 views3 Upvotes7 Comments