CrowdStrike outage: Is your organization allowing self-service recovery operations by associates, or are you requiring them to get IT support?

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Allowing broad self-service10%

Allowing self-service for only certain functions/users55%

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Not allowing self-service, associates must go through IT19%

N/A - We are not affected by the outage16%

157 PARTICIPANTS

2.1k views4 Upvotes1 Comment

IT Operations Manager in Finance (non-banking)2 months ago

We dodged a bullet last week, but if we had been impacted all user support would have been routed through IT. Regardless of the function/role of the user.

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