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Jennifer Chung

Director, IT Service Operations

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Which of the following technologies and practices, if any, do you expect will have played a significant role in your organization’s digital strategy three years from now?

People & Leadership Disruptive & Emerging Technologies

AI / ML

Cloud Computing

Predictive Analytics

IoT

Mobility

Process Automation

Robotics

Other (please comment)

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7.3k views1 Upvote1 Comment

Do you feel you need to be available to your team and stakeholders 24/7?

People & Leadership Culture & Values Business Relationships

Yes

1.4k views2 Comments

What's your favorite RPA tool?

People & Leadership Process Management Data & Analytics+5 more

UiPath

Automation Anywhere

Open Source

Other (comment below)

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2k views1 Upvote2 Comments

What do you consider to be the core purpose of your company’s office space?

Culture & Values Employee Engagement Business Relationships

Collaboration

Well-being

Socializing

Learning

All of the above

Other (please share below!)

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5.9k views2 Upvotes3 Comments

Do you evaluate your IT budget quarterly, annually or other?

Enterprise & IT Service Management (ITSM)Cost Optimization Financial Management

Quarterly

Annually

Other (comment below)

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2.5k views1 Comment

What are the top three skills a CIO needs today?

People & Leadership IT Strategy & Roadmap Relationship Management

Relationship management

Business acumen

Knowledge of specific business challenges

Organizational change management

Knowledge of customer experience

Understanding of employee experience

Understanding how technology can improve engagement

Other (please list in the comments)

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2.3k views

All companies are now software companies.

IT Strategy & Roadmap Applications & Platforms Innovation

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

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3.3k views3 Comments

Does your organization have a formalized Enterprise Architecture function in place?

✔️ Yes, we have a well-established Enterprise Architecture function

✔️ In the process of building one

❓ Considering it for the future

❓ Not currently, but open to exploring

❌ No, it's not a current consideration

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3.1k views1 Upvote

Currently, where is the majority of your org's focus in AI: on short-term efficiency gains or long-term innovation?

Disruptive & Emerging Technologies IT Strategy & Roadmap

Short-term efficiency gains

Long-term innovation

It's a tie

Neither

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1.3k views1 Comment

Which do you consider to be your organization's greatest strength in terms of AI readiness?

Disruptive & Emerging Technologies People & Leadership Data & Analytics

Robust data infrastructure

We already have some skilled AI talent

We have clear leadership vision and support for AI

We've already established processes for data governance and privacy

None of these (we have much work to do)

Other (share in comments)

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829 views1 Upvote

How does cultural strategic thinking play a part within an organization when it comes to aligning IT goals with business objectives?

Process Management Culture & Values IT Strategy & Roadmap

Jennifer ChungDirector, IT Service Operations in Consumer Goods8 months ago

In my mind, you need a culture that deliberately makes sure the connection between Business goals and Technology goals are understood. By that I mean, everyone in IT should be able to tie the activities they perform to helping ...read more

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