We have a solid customer success department that understands the difference between customer success and technical support and can become a trusted advisor to customers while bridging the gaps between support, product, technical ...read more

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In your opinion, what are some of the key factors that contribute to the success or failure of disruptive technologies? How important is timing, market demand, and user adoption in this context?

Disruptive & Emerging Technologies

Dmitry RaidmanCTO @ Cybeats & Co-Host @ Security Architecture Podcast in Softwarea year ago

Timing and product market fit is everything. The window today is 6 - 8 months. If you are outside this window, you either too early and will burn your runway before lift-off, or if you are too late, the space is already overcrowded. ...read more

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What is your primary motivation for attending physical conferences? We used to go to get new research and learn something new, but for the last three years, we got most of the information virtually. For me, it's networking with other people. What about you?

People & Leadership

Dmitry RaidmanCTO @ Cybeats & Co-Host @ Security Architecture Podcast in Softwarea year ago

I like to have hallway discussions and learn about people's perspectives. What you learn and get exposed to in a physical conference is comparable to 3 months of learning it from inside your inner circle attending professional ...read more

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What strategies or techniques have you found to be effective in creating and communicating a product roadmap that aligns with the company's overall goals and vision?

Process Management

Dmitry RaidmanCTO @ Cybeats & Co-Host @ Security Architecture Podcast in Softwarea year ago

I communicate the roadmap by focusing on its significant items (epic size). The roadmap is divided into three groups: now, next, and future. This helps to build the right expectation when roadmap items are communicated internally ...read more

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