What does "success" look like when adopting DevOps?
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CIO in Insurance (except health)a year ago
Success for me is when your developers can demonstrate a CI/CD pipeline from code check-in to production that runs without human approvals, without anyone watching it and your IT team is comfortable with this.
On the client side, what you can clearly see is that you get happy clients (which you can also measure with an NPS).
On the company side, success looks like a faster time to market, more value for your money, better efficiency, and better quality in the end, alongside reduced costs. Those are also things you can measure.