What are some strategies for preparing your workforce to return to in-person or hybrid working?

It goes both ways, too. Because you may not feel comfortable shaking hands and they do. So many things are running through your mind. A lot of people are getting real anxiety over going back to working in the office. They’re saying, “I'm fine with just being at home on Zoom. I can't mess that up.” If they go into the office again, there’s the whole hand shaking issue: do we touch at all? Do we do a fist bump? Do we wear masks? What's the comfort level of four people in a conference room? There are so many permutations running through their head that they just want to stick with meeting virtually.

Maybe being very upfront about those issues would help, even if it's just saying, “I know everybody's going to feel this way and all of that is okay.” It could be good to call it out upfront before we get together. That way we don't have to try to guess what each other's comfort level is.