How will sales ops change most in the future?

Customer Engagement

312 views1 Upvote3 Comments

Sort By:

Oldest

VP of Sales in Software2 years ago

Depends on how you define the scope of sales ops today, if you ask 10 companies you’ll probably get 12 different responses

1 Reply

Content Editor in Services (non-Government)2 years ago

Hi Mauricio, I think in this sense sales ops is referring to things like territory, quota, and compensation planning, as well as reporting/dashboards, and managing the CRM or other tools.

1

Please join or sign in to view more content.

By joining the Peer Community, you'll get:

Peer Discussions and Polls
One-Minute Insights
Connect with like-minded individuals

Sr. Director of Sales Operations in Hardware2 years ago

Sales Ops is going to change in the future with tool consolidation and the way we use AI/machine learning. It will be less seller-centric and more buyer-centric. RevOps brings more alignment between teams when it comes to mapping out the customer buying journey.

Sales Ops and RevOps analysts will need to adopt these new smart tools, leverage them successfully, and ensure that we've connected the dots between our renewal team and our customer success team. It's going to be very outcome focused as opposed to output focused.

1

Content you might like

Do former sales reps make better sales enablement hires?

Talent Sourcing & Hiring Team & Organizational Design Customer Engagement

Yes95%

No5%

1.3k views5 Upvotes7 Comments

As a leader in Sales or Marketing, what is one action you do daily? E.g. Engage with others on Linkedin, call X number of prospects, or other networking or direct sales tactics...

Customer Relationship Management (CRM)Customer Engagement Business Applications+2 more

Director of Sales in Retaila year ago

Wow, it's hard to say just one action. Since I have a team that works under me the one thing I have to do daily is assist them. This includes looking at the metrics, assist them as needed to help them complete sales ...read more

6

Read More Comments

28.9k views14 Upvotes20 Comments

What tips do you have for training sales teams on genAI?

Generative AI Customer Engagement Training & Certification

CEO in Softwarea year ago

I get asked this question a lot and here is what I recommend:

1. Show the sales team what is possible with REAL business use cases in their specific job tasks. For example leveraging Bard/Preplexity.ai for real time ...read more

3

Read More Comments

932 views3 Upvotes7 Comments

What is the most critical part of your go-to-market strategy?

Customer Engagement

Product-market fit55%

Target audience13%

Level of competition13%

Distribution channel16%

Something else (comment below!)

View Results

716 views2 Upvotes3 Comments

How do you gather learnings from closed pursuits from your customers in an B2B environment (post mortem analysis)? We used selective interviews in the past for key gains and losses. Now the discussion whether to use online survey as method had come up and would like to collect a broader perspective.

Business Applications People & Leadership Customer Engagement

VP of Customer Success in Healthcare and Biotecha month ago

Here is our framework for postmortem analysis:
1. Look back on deal to determine what we could/should have done differently. Disco, qualification, multi-thread, etc.
2. Post sales expansion losses definitely get an ...read more

2

Read More Comments

272 views3 Upvotes2 Comments