Which KPI do you find most effective for evaluating customer loyalty?
Net Promoter Score (NPS)19%
Repeat Purchase Rate38%
Customer Lifetime Value (CLTV)34%
Customer Retention Cost5%
Something else (comment)2%
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Head of Product & Brand Marketing6 months ago
Net Dollar RetentionContent you might like
How important is the ability of your IT systems to enable real-time operational responses to business-critical events, such as a customer purchase, a fraudulent transaction, network failure or security breach?
we need to have context and be able to act within seconds of the event31%
we need to have context and be able to act within minutes of the event44%
we need to have context and be able to act within hours of the event6%
real-time responses to events are not critical to our business operations17%
472 views
Senior Director, Technology Solutions and Analytics in Telecommunication3 years ago
Palantir Foundry3
Machine Learning é um processo que em que a aprendizagem é importante para a evolução da IA, mas traz de volta a seguinte pergunta:
Você percebe a que ponto a transformação influencia o sua rotina?83%
Você tem um exemplo prático que prova seu conhecimento de causa?16%
272 views
I’m running into some roadblocks when searching for email list management/email integrity/email data quality. Request: Can someone please assist by providing insight or sending some articles that assist with this? We’re looking for best practices of email management. We’ve noticed that many of our 1000s of customer emails have become outdated/inoperable and are having trouble determining who should be managing this and how.
Marketing Manager in Softwarea month ago
Typically, we do list scrubs quarterly to ensure emails remain valid in our CRM. We use NeverBounce (https://app.neverbounce.com) which is very affordable. it will tell you what emails are current, which are not, and questionable ...read more248 views1 Upvote1 Comment