What channels do you use to stay in touch with your customers/clients directly?

Relationship Management

Email50%

Company app21%

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Personalized communities71%

Social media channels57%

WhatsApp/SMS7%

Something else (comment below)7%

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328 views1 Upvote1 Comment
Communications Manager in Finance (non-banking)6 months ago
As an addition to email, we offer subscriptions to our news updates, to balance push/pull. Next to that; webcasts are still (post-corona) a good tool in the box. Less time consuming then organising small workshops/events and provide a good engagement

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