In which business functions within your organization have you currently adopted or expect to adopt Generative AI?​

Customer Service​47%

HR29%

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IT (including Software Engineering)​69%

Marketing and Sales35%

R&D23%

Others23%

Don't Know5%

1129 PARTICIPANTS
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Director of UX & IT Strategy at Boscha year ago
UX
3
CIOa year ago
What risks are there to organizations who don't adopt an AI mission, governance, and guidance?
Director of Project Management in Healthcare and Biotecha year ago
Provider experience
Director of Customer Success in Hardwarea year ago
CX UX EX
ASSISTANT DIRECTOR in Governmenta year ago
Creative products
UX

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VP of Global IT and Cybersecurity in Manufacturing6 years ago
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I recommend that you consider finding an outside third party to perform the audit.  I have had to do something similar with an unprofitable division/product line that reports directly to our CEO. We outsourced with Alvarez ...read more
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130 views1 Comment

TCO19%

Pricing26%

Integrations21%

Alignment with Cloud Provider7%

Security10%

Alignment with Existing IT Skills4%

Product / Feature Set7%

Vendor Relationship / Reputation

Other (comment)

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