Can automation solve the problems of scaling up?
Yes.69%
No.18%
Depends, please specify.12%
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Founder & Managing Partner in Services (non-Government)4 years ago
Automation doesn’t solve the problem of scaling. There are certainly many success stories of automation scaling up. We implemented a program on a pre-paid model. That’s probably the first time anybody has implemented automation on a pre-paid model. But the scaling up stories like this are all very well driven program wise and also business-led.