Teams are becoming increasingly more global. Do you have any advice on how to manage the day-to-day of a increasingly global team?
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CEO in Services (non-Government)6 years ago
Go back to the basics. Be very clear what their job descriptions are, how they contribute to the team larger team, and how they affect your larger strategy. That helps set up cohesive and well-oiled teams across the globe.Managing Partner, Partnerships & Strategy in Software3 years ago
Thanks Manish. Part of the basics is hiring the right team members to begin with - this is of course easier said than done - but having people join the team for the right reasons and the right motivation is critical. Just my 2 cents.
Senior Director, IT Systems in Healthcare and Biotech6 years ago
Maintain a constant dialogue via phone, IM, email, and other collab technologies. Initially, I used video conferencing a few times a week. It’s important to keep all lines of communication open. This will help minimize miscommunication which can often lead to unclear expectations, missed deliverable's, and poor quality.Chief Security Officer in Software6 years ago
Leverage different communication methods like voice, video, chat to make sure everyone is pointed in the right direction. Be conscious of time zones and cultural differences between countries. Don’t try to force everyone together at once. You will need to delegate and trust your folks. IT Director in Software6 years ago
Focus on developing good communication skills in each regional leader. Be meticulous in what is to be delivered (OKR Framework?). As much as possible, find reasons / projects that would cause members of teams to work together across timezones e.g. working on a cutting edge tech so they have a reason to assimilate without you in the middle. ( within reason of course...this particular approach has brought more cultural awareness than trainings). Travel once a quarter or at least once a year to meet global leaders (management and tech). Once a quarter all hands/OKR reviews to publish what is going on across the larger organization. Consulting Director for IT in Software6 years ago
Having had the opportunity to manage project and project team members (from junior resources to executive counterparts) located across the globe on the Global Delivery Organization delivery model, I'd say (1) Open and seamless COMMUNICATION is topmost success factor for projects with this global set up. I admonished my global teams to be utterly RESPONSIVE on all comms and queries of the team especially of course from the client. Indeed, like Lee Vorthman mentioned above, there are a handful of communication tools enabling us for seamless comms i.e. IM, Video call, conf.call, email, ticketing systems, etc, (2) Carry out DUE DILIGENCE on our tasks relative to our respective role and responsibility on our work (i.e Owning responsibility and accountability on the respective tasks. - get everyone to be professionally responsible..(3) toolwise - make us of a good Project Management Collaboration tool (which are a handful out there), that keeps everyone visible of every task and everyone's progress (and challenges) on delivering the project/outcomes.