What are some ways to use both major and minor incidents as opportunities to identify and address weaknesses in your organization's risk management processes?
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COO13 days ago
There are many facets to consider. Reflecting on my experiences with JP Morgan Chase and a large nonprofit, the approach to risk management can vary significantly depending on the organization. In financial services, the urgency and level of scrutiny are much higher compared to other sectors. Risk management involves how issues are handled, communicated, escalated, and how bad actors are identified. These processes differ across industries and organizations. The opportunities lie in having a well-thought-out plan from start to finish, with strong stakeholder involvement and support for when issues, attacks, or outages occur.Worldwide Strategy & Portfolio, Cross Industry (Supply Chain, ESG, Engineering, Customer Experience, Intelligence Automation, ERP) in Manufacturing13 days ago
From an iterative governance standpoint, any disruption, whether large or small, should involve collaboration between the business and IT teams to understand where we missed the mark. It's about learning from the incident and integrating those lessons into our disaster recovery plan. The key questions to ask are: What didn't work? What should we keep doing? What should we stop doing? And wha