What is required to build trust with employees?
Sort By:
Oldest
Director in Finance (non-banking)2 years ago
Honesty, transparency, and both the drive and ability to helpVP of IT in Manufacturing2 years ago
Open discussions and active listening is critical for building trust within the team. Leaders should walk the talk and honest mistakes should not be penalized. Diversity and difference of opinion should be allowed and appreciated.
CEO in Software2 years ago
Lack to trust is generally created from two actions:1. Didn't follow through on commitments or lied
2. Leaders don't do what they say you should do (do as I say, not as I do).
One of the biggest problems in building trust is that most organizations are layered in obfuscation.
Examples:
Steve makes more than Harshini, everyone knows, but there isn't a good explanation
Awards don't have consistent application and new lies are created each time
Reorgs - Why were they really done
Etc., etc..
The more of the above type of lie or obfuscation that occur the harder it is for a leader to get to a point of trust. If a leader can't act at their own discretion and instead must take the lead on what to say about a situation from "corporate", then it doesn't matter how honest the leader is, there will be no ability to gain lasting trust.
Chief Technology Officer in Software2 years ago
Like all trust it’s earned through transparency and honesty. All new hires we discuss our no surprises policy. Tell us as soon as you see something and we can solve problems together. Tell us too late and we will all be stuck in a mess. This (so I am told) makes them understand we are in this together, but also allows them to be responsible for their area and take risks to help us win (within reason of course).
Don’t say there are no layoffs when you are busy making the list
Instead say the company continues to evaluate staffing levels which is a process we have always done
Especially at companies with a history of layoffs