Should an organization has both a CIO and CTO?  are these roles overlapping and conflicting or there are benefits of having both roles?

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Sr. Director, Head of Global Omnichannel Capabilities Delivery Center in Manufacturing5 years ago
No. They serve different purposes. 
COO in Healthcare and Biotech5 years ago
If designed properly, they are different. Many organizations define different responsibilities for each (especially the CTO). Consumer technology product companies also often look at CTO and CIO roles differently.
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Director Certifications in Education5 years ago

Can you elaborate a little more on these roles an how they function in the organization? i.e., how these roles aligned with the corporate strategy, specifically, the direction of IT mission and execution of the IT roadmap?

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CIO in Consumer Goods5 years ago
Not exactly, going by fundamental description both position are driving two different mandates CIO being process transformation centric and CTO focuses on product.
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Director Certifications in Education5 years ago

How about the reporting structure? does both CIO and CTO report to the CEO? and are there infighting with IT strategy?

CIO in Transportation5 years ago
It depends on size of the organisation. Though there is a lot of overlap, if the two roles are divided into Information & Technology it may greatly help an organisation.
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VP of IT in Manufacturing5 years ago
Not all companies need both roles, it will depend on the size and nature of the "product(s)" of the company.  There are many definitions of these roles, and they will again vary by company.  I have seen many variations in the companies I have worked for.

If both roles are available, it is important to clearly define roles & responsibilities so there is no turf wars or disputes, they are just too toxic and very unproductive.

My company has both roles and its very clearly defined what each role's responsibilities are. 
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