Are there any new IT roles or positions you anticipate will be emerging in the next 12-18 months because of AI integration in IT departments?

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CIO2 months ago
We're moving cautiously with AI. We're not in healthcare or finance, but we're an organization run by lawyers with the charge of making more lawyers. So, we're very cautious about things like this.

AI is coming for us, like a freight train, whether we want it to or not. We won't have the opportunity to make that call. It's going to be embedded in so many of the products that we use. 

Even the question about whether it can be turned on or turned off is starting to go away.

We've started to see product upgrades where we can't shut it off. We're going through our AI Committee Council approval process to make sure we have approval to use these products because AI is now heavily embedded.

I don't necessarily see this resulting in new roles as much as I see it changing existing roles with a focus on reducing toil, increasing productivity, reducing error rate or bug rate, or increasing the efficiency of coders. This could result in quicker time to market for certain products.

I don't see this creating new roles, maybe outside of the AI czar of the company, similar to how the Chief Digital Officer role emerged. There were a lot of talks about whether the digital officer reported to the CIO or was adjacent to or above, and organizations approached that differently. Now we see that role getting pulled back into the CIO role in a lot of organizations. So, there could be someone in IT that's the AI czar. I could see that happening, but I don't know that it would result in additional roles. I do think it would change significantly some of the existing roles that we have.

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CIO2 months ago

As Frank mentioned, there are some new roles, but not really new in terms of something that was never there. In our organization, what we've looked at as new is the data behind the AI. AI is just another technology, but the underlying data is key for good AI. We've hired a Chief Data Officer and we're focusing on data across the enterprise, especially in the business teams. They need to understand the data discipline in order to get good results from any AI that you throw on top of it.

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CIO in Manufacturing2 months ago
AI is not going to replace jobs in manufacturing. In our case, it may help us to not have to hire for positions that nobody wants to do. I see the opportunity for some visual AI, for example, when parts are coming out of a paint booth. AI can help our people along to more quickly determine if a part is quality or not.

AI will give capabilities to our folks in managerial or supervisory positions that maybe don't have a data analytics background. It will help them to more quickly correlate data that helps them more efficiently run their piece of the manufacturing organization. We have so much data and not a lot of information. AI is going to help us turn that data into information into a story that helps us to more efficiently run our facilities.

There's also going to be some AI coming into our robotics. We have a lot of robotics in our manufacturing organization now, but a lot of what’s needed is just coding. I think much of what people are labeling as AI is just good old fashioned rules and coding.

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