I work in sales so the challenge to connect with people via phone can be a struggle at times. Staying innovative helps eliminate the stigma of being the "unsolicited" caller. What are some topics to keep the conversation going in between trying to earn business from a potential client?
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VP of Sales in Software5 months ago
Keep asking questions like:What are your biggest challenges in terms of... (the area your product/solution can help)
How do you tackle this situation at the moment?
If money didn't matter, what would be the perfect solution for you?
Give your client the feeling, that you really want to help them with their problem.
People like to talk about their stuff and especially their problems, so these questions will help you to keep the conversation going and at the same time you can learn a lot about their challenges and how you can solve them.
- Industry Trends
- Company Milestones
- Customer's Personal Achievements you are aware of
- Local Events/news/... in the customer's area.
- Innovations of your company related to the products or service you are offering them
- Success Stories of the impact of your product/services with other clients