How can undefined KPIs impede transformation initiatives?
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CIO in Consumer Goods2 years ago
KPIz and/or OKR are part of the business/area/company evolution path.Not having any of them is like driving at night without lights... Where to go? What is the destination? Why should I do or don't do something?
Every single department /area/ sectoe of the company should have their own, but all must be aligned with the master KPIs/OKRs that leads the company (corporation)
Vice President Information Technology in Finance (non-banking)2 years ago
KPIs are helpful in creating accountability in the system. In the digital transformation journey, absence of KPIs means the driving force and direction to goal is missing which will eventually hamper the endeavor. Head of IT Operations in Healthcare and Biotech2 years ago
If you don't first document your measures for transformation success, you shouldn't start the journey. KPI's are key (pun) to align and set expectations on what is being measured and what measurement target is required to achieve the outcomes expected.Global CIO in Telecommunication2 years ago
KPIs are enabler for meausring the outcome in the system. The digital transformation journey is evolution of technology and business to survive in present envionment. KPIs means helps in driving the missing but should not be the criteria for Transformation sucess.
My approach is to start small, with a few projects, iterate and move forward. These small projects align with the goals of the overall transformation purpose. It also shows the team’s progress. This is a familiar concept to teams practicing agile frameworks and it helps translate the abstract concept of transformation into discrete activities or tasks. Measuring accomplishments against your definition of done will also provide opportunities to celebrate this progress.