How do you encourage continuous learning and provide opportunities for employees to engage with new tech to drive organizational growth?
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CIO in Education5 months ago
As a CIO, I aim to keep our organization at the forefront of innovation. However, it's challenging when an organization is resistant to change, as is often the case in higher education. To drive change, we identify early adopters or those interested in change and focus our efforts there.Historically, people have viewed IT operationally and waited for new technologies to be introduced to them. When they finally receive the "new shiny object," they wonder where it's been all their life. However, there's rarely a proactive conversation about how we can use technology to become more effective. It's an ongoing battle, but we're trying to stay ahead by introducing technologies like generative AI and finding evangelists within the organization who can promote their benefits.
However, it's important to respect the profession and ask the professional if our proposed solution makes sense. With new technology, we can ideate quicker and cater to different audiences. For example, when discussing security with the Board of Directors, we need to simplify complex concepts for them to understand. I see the adoption of AI as a competitive advantage for how we can help our employees work better, be efficient, and provide a better experience to our stakeholders.