How do you communicate to employees all the available digital workspace tools, empowering and managing citizen development? Do you have a virtual place that serves as a one-stop-shop with such tools? How do you manage risk by ensuring that only the appropriate user profile can access their specific tools? How do you help employees discover and learn what they can do with these tools?
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CIO in Services (non-Government)9 months ago
We use a SSO (Okta) for most of our applications now. We also have a tools/applications summary guide available during onboardingDirector of IT9 months ago
Thanks for your answer, Jessica. How do you provide access to this summary guide? Is it a document? Do people receive by e-mail?
CIO in Services (non-Government)9 months ago
Yes it is a document available in our learning management system. I believe we also have to it in our internal knowledge base/ticketing system as well.
IT Head in Healthcare and Biotech9 months ago
We use MS teams to collaborate and MS security framework - PIM to ensure access mgnt.Director of IT9 months ago
Thanks for the contribution, Sachinkumar. In your evaluation, is this approach working in terms of ensuring workers know which digital tools are available?
Co Founder & Head of Operations in Healthcare and Biotech9 months ago
Digital room created by us is a repository for all such toolsDirector of IT9 months ago
Thanks for your contribution, Monika. From your experience, what features users value in this digital room?