What has been your greatest success story in breaking down the "us versus them" culture that often exists between technology and other business functions?
Sort By:
Oldest
Highly Qualified Expert in Healthcare and Biotecha year ago
We used a concept called "working out loud" to communicate and collaborate with the business. This effort of communication with intent allowed us to engage more often. We became closer over time and in our first year of executing this program saved 15m in low hanging fruit. I wrote about this a few times in LinkedIn and other places. Our process continued to work and later was citied in a few books about knowledge management. Working with people hand in hand is key on common ground.Senior Director of Engineering in Softwarea year ago
What I saw work really well was shared goals / KPIs. :)CIO in Educationa year ago
Spending a lot of time on business relationships - developing, cultivating and reinforcing them all the time. That’s worked well for me in my current role and company. IT Director in Educationa year ago
For me, success comes from being a visible presence. I reach out to Senior Managers, Directors, and VPs of other business functions and ask to be invited to their meetings. I generally sit back as a fly on the wall, but I learn what struggles outside of IT the teams are facing, then come to them offline with IT solutions that can help. By showing I'm there to help their team succeed, they are more open to including me in more, and there isn't as much trash talk between departments.Senior Manager - IT Governance in Healthcare and Biotecha year ago
I like this...definitely going to give it a try
Director of IT in Educationa year ago
Excellent, an effective way in gaining trust and helping the business to carry out their mission and achieve their objectives and goals.
CTO in Healthcare and Biotecha year ago
We pushed forward the creation and use of OKRs rather than KPIs. With it, we changed the culture of “us” to “we” in the company as a whole.Senior Manager - IT Governance in Healthcare and Biotecha year ago
Interesting point. I'm about to design a whole lot of measures...this perspective would come in handy