In your experience, what factors or considerations are taken into account (or should be) when choosing use cases for piloting AI initiatives?
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Director of Systems Operations in Healthcare and Biotecha month ago
In healthcare, the primary considerations for piloting AI initiatives revolve around patient impact and community growth. We evaluate whether the initiative will significantly improve patient outcomes and foster community development. Cost and patient privacy are also crucial factors. We assess the financial implications and the extent of data privacy concerns. Additionally, any AI initiative must pass through rigorous vetting by our governance, legal, and compliance teams to ensure adherence to regulations.Global Digital Workplace Sr. Director, Global Technology & Security in Healthcare and Biotecha month ago
In industries like ours, which involves over-the-counter medications, the focus is on generating additional revenue and enhancing customer engagement through tailored approaches. From an internal perspective, the emphasis is on improving employee effectiveness, productivity, and efficiency. These factors guide our decision-making process when selecting AI use cases.Director of IT in Educationa month ago
In academic settings, particularly at institutions like Harvard, protecting intellectual property is a top priority. We ensure that AI tools used within the university are confined to our controlled environments to safeguard sensitive information, such as student feedback. This approach maintains security and privacy, aligning with our institutional policies.IT Manager in Constructiona month ago
Brand protection is a significant concern. The deployment of AI, especially in customer-facing roles, must be managed carefully to maintain the company's reputation and avoid biases that could potentially harm the brand. For instance, AI agents on websites must interact with users in a politically correct and ethical manner to prevent any misrepresentation or dissemination of biased information that could go viral and damage the company.Companies need to adopt a cautious and step-by-step approach to deploying AI technologies. It is crucial to conduct a thorough pre-assessment of resources to identify and mitigate security risks. For example, technologies like Microsoft 365 Copilot require careful consideration of document security within the company's IT environment to prevent unauthorized access to sensitive information.