Curious about your team’s interactions with CapStorm? Overall has it been positive or have you faced challenges with them?
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VP of IT in Software9 months ago
Most benefits are providing data backup and restore capabilities for Salesforce to enable data protection and allows for monitoring compliance requirements for business and legal purposes related to data policies. A potential issue in our experience is it may have a significant initial setup and customization effort to tailor it to your Salesforce instance and set up data pipelines.Technology Specialist in Travel and Hospitality9 months ago
Seamless in operational usage and very efficient. Director of IT in Consumer Goods9 months ago
Overall the interaction has been positive. If you're talking about the Capstorm's account and support team - it's been great. We are using Tableau in non salesforce environment (we're mainly Microsoft shop). So we are using Copystorm for data movement for this. Initial onboarding on the tool was complex for us - being non experienced in SF and Tableau, we required a lot of support to customize some of the processes on our end and configuration from Capstorm to adapt to our processes. The account management team was always nice and supportive in escalating where needed. We also had a third party consulting vendor helping us with implementation - so they were able to support them as well. No issues at all from our end. Communication and support was timely and efficient. It was a learning curve for us in the beginning, but now we're pretty autonomous. Director of IT in Manufacturing9 months ago
The general sentiment towards Capstorm is positive. Users appreciate its:Ease of use
Reliability
Capstorm offers a range of features for backup, restore, and DR, including automation, scheduling, and granular data control, which are valued by users
Customer support is helpful and responsive
Some drawbacks are:
pricing can be on the higher end compared to some competitors,
customization options for backup and recovery processes limited compared to more complex DR solutions.
It's important to consider that user experiences can vary depending on individual needs, technical expertise, and the specific Salesforce environment.
CIO in Retail9 months ago
CapStorm provides expert solutions to the Salesforce community for data management with so many great features, very simple interface and very easy to use and setup, our team love it and strongly recommend it.