What do you see as the biggest obstacle to undertaking AI projects in your company?

As a state environmental agency, we regularly receive large volumes of comments from surveys, rule proposals, etc. We have had some success leveraging OpenAI APIs to analyze some groups of comments, however this requires someone with some level of technical expertise and can be rather labor-intensive job, particularly the effort to accurately characterize and make sense of the input in ways that can guide grounded and defensible actions, policy and official responses. Is anyone aware of a tool or perhaps can recommend a vendor with experience in this area? One anticipated deliverable is a general tool a business user may access into which any large file(s) of comment text may be loaded, that can effectively answer a wide range of questions about that set of comments. Other tools to be considered include those that can streamline the production of formal responses for publication and role-playing tools to anticipate comments ahead of proposals.