What tools does your business development/sales or product teams use to receive external customer inquiries?

Salesforce25%

Email54%

Chat8%

Contact Form on Website9%

Other2%

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Senior Director, Defense Programs in Software3 years ago
Salesforce is great… and it doesn’t eliminate other tools, it works with them to power folks?
1 1 Reply
Web Solutions Specialist in Educationa year ago

I agree with this. All others are channels that feed Salesforce

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VP of Global IT and Cybersecurity in Manufacturing6 years ago
Have clear business requirements up front, make sure the proposal includes items such as scope, timeline, cost, resources.
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TCO19%

Pricing26%

Integrations21%

Alignment with Cloud Provider7%

Security10%

Alignment with Existing IT Skills4%

Product / Feature Set7%

Vendor Relationship / Reputation

Other (comment)

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CFO3 days ago
I recommend that you consider finding an outside third party to perform the audit.  I have had to do something similar with an unprofitable division/product line that reports directly to our CEO. We outsourced with Alvarez ...read more
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No Increase16%

1-5% increase47%

6-25% increase24%

26-50% increase6%

51-75% increase1%

76%+1%

Other2%

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1.7k views1 Upvote