In a recent poll asking whether your IT team is a bottleneck in the organization, 51% of responses said "Yes". In your experience, why is it that IT is seen by so many as a bottleneck?
They are engaged late in the process33%
They are under resourced55%
They do not have sufficient budget47%
There are too many projects on which require IT61%
They need to approve all technological decisions25%
The wider business don't have the necessary skills17%
Other - I'll tell you the reason in the comments1%
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Director in Construction3 years ago
The business looks at day one deployment while IT looks at operations and sustainment. Areas like enterprise access control, backup and data recovery, incident response, bcp, log monitoring, vulnerability monitoring and many more are not considered when the business does it by “themselves”.
The downside of having a large shadow IT capability is the proliferation of hacky, and unmaintainable code and infrastructure going forward. I think most organizations at this point are trying to find the best balance between having an agile shadow IT organization that respond to changing business requirements and rolling such practices back into the formal IT organization in ways that are sustainable.