How rooted is GenAI in your work?

Applications & Platforms Cloud Contact Center & Telecom+14 more

Cannot work without GenAI19%

Slowly getting into it60%

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I can work without GenAI18%

IDK2%

531 PARTICIPANTS

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Director of Sales and Business Development in Software6 months ago

I think there's value in GenAI, but right now there are promises of it being revolutionary and it's just not there yet.

There are some folks who are diving in headfirst and finding the shortfalls of it. Others are being very reluctant and will likely be left behind.

There's a balance between the two where there's value in my opinion

B2B Marketing in Media5 months ago

There is plenty of individual adoption(s): folks are experimenting and discovering how GenAI can help them through operational tasks.

Enterprise adoption moves like molasses: there is a lot of weariness around security, intellectual property (IP), and standardization.

I offer the same advice given during the AR/VR craze: hyper-focus and pinpoint a problem with measurable impact that can be solved with GenAI. Then, ask who else in the corporation will benefit from the same solution (maybe a few tweaks), share the goods & recruit allies. Scale the solution and, finally, seek the next tangible problem to solve.

Otherwise, it is just a pony show whose luster will disappear in a few months.

CIO in Education5 months ago

Interesting question. I can work without it, but by the same token, I am using it where there is absolutely productivity to be gained.

IT Manager in Healthcare and Biotech4 months ago

I can work without it, and usually do, but I do use it for some tasks and keep up with the latest trends in it. It’s still not accurate enough to trust implicitly for my work, but it can be used as a good starting point.

Director, Global Intelligent Automation CoE in Manufacturing2 months ago

Very well, Gen AI can really help on below use cases:

Sales & Marketing: Great tool to generate content creation.
Customer Support: Enhanced chatbots can handle inquiries efficiently, key is your data strategy.
Data Analysis: Create reports based on raw data.
Human Resources: Very helpful in hiring - job descriptions and resume screening.
Finance: Reading unstructured documents(PDF) in PTP or RTR use case.

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