How often do you meet with individual stakeholders one-on-one to align expectations for how the D&A function can help them meet business needs?

Data & Analytics Process Management Relationship Management

No one-on-one engagement

A few times a year33%

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Senior Data and Analytics Leader in Government5 months ago

This has improved the deliverables for the data program.

Chief Data Officer in Software5 months ago

You should be meeting with your customers on a regular basis, and far more than a few times a year. Having a 15 or 30 minute weekly standup to provide a status update on existing work/projects, and to discuss the intake of potentially new projects, is a minor investment that can provide huge benefits. Better yet, hire a product manager and make them responsible for your customer satisfaction and all customer interactions. To most experienced product managers, the idea of only getting feedback a few times a year would be completely unsatisfactory.

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