How do you evaluate opportunities for automation?

Robotic Process Automation (RPA)AutomationAI & Machine Learning

We follow a defined hyperautomation process9%

We use decision-making techniques (like SWOT or Pareto analysis)45%

We ask employees for input25%

We follow industry automation trends9%

We base choices off of the automation tools we have available5%

We use another method (I'll comment below to share)2%

We don’t use automation3%

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Director of IT in Software2 years ago
We use a combination of manual evaluation (business analysts ranking automation opportunities with the business partners) as well as “automation finder” finder, which is an agent that runs on end user desktops and tracks all keystroke and application accessed, identifying opportunities for automation.
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