What is your biggest headache when dealing with your IT company?

Cost30%

Repeat Issues45%

Response Time17%

Customer Service7%

lock icon

Please join or sign in to view more content.

835 PARTICIPANTS
4k views1 Upvote1 Comment
Individual Contributor of IT5 years ago
Twitter
3

Content you might like

VP of Global IT and Cybersecurity in Manufacturing6 years ago
Have clear business requirements up front, make sure the proposal includes items such as scope, timeline, cost, resources.
Read More Comments
22.1k views3 Upvotes28 Comments

TCO19%

Pricing26%

Integrations21%

Alignment with Cloud Provider7%

Security10%

Alignment with Existing IT Skills4%

Product / Feature Set7%

Vendor Relationship / Reputation

Other (comment)

View Results
5.7k views3 Upvotes1 Comment
CFO3 days ago
I recommend that you consider finding an outside third party to perform the audit.  I have had to do something similar with an unprofitable division/product line that reports directly to our CEO. We outsourced with Alvarez ...read more
1
130 views1 Comment
18 views

No Increase16%

1-5% increase47%

6-25% increase24%

26-50% increase6%

51-75% increase1%

76%+1%

Other2%

View Results
1.7k views1 Upvote