I would like to implement a CMDB solution with an automated discovery module/solution that will allow the automated identification of all new devices/assets (Servers, endpoints, applications, network devices, users) that are connected to the network. What platform/service do you suggest?
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CIO Strategic Advisor in Services (non-Government)a year ago
ServiceNow is the gold standard and has the ability to do discovery. If I recall, the cost to include discovery is pretty significant. You will want to evaluate the value you get from it.Managing Partner in Miscellaneousa year ago
We have used Zenoss for this purpose successfully at very large scale.Director in Manufacturinga year ago
We tried ServiceNow in the cloud and licensed the Discovery module. We also paid for some ServiceNow consulting to get discovery functioning but it was a complete failure (year 2020). The internal team didn't have enough experienced engineers with even some of the basic knowledge of MAC addressing schemes to help them analyze the data dumps. I personally tried unofficially to get involved to help guide them, but we just could not automate at that time across such a huge company (130k employees, 80 countries, hundreds of thousands of devices on the network. Part of the problem was our security posture, and allowing enough rights for the scanning to even take place. I hope there has been better advances in the scripting to populate the CMDB since then.