How do you see AI benefiting IT departments and managed IT services provider in the future? Will it eliminate jobs or shift jobs in positions to work with AI?
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CIO in Softwarea year ago
I can imagine AI automating the tedious tasks and freeing up time to focus on the more human-centric tasks, such as relationship buildingChief Technology Officer in Softwarea year ago
Automation and data analytics are the major areas where we foresee a trend shift and usage of AI. I assume it will shift jobs to more human centric operations and might eliminate a few jobs but overall the productivity for an organization would definitely increase.
IT Executive in Healthcare and Biotecha year ago
There are many areas that come to mind, such as self-help, network monitoring and repair, infrastructure capacity management, code development and testing, to provide a few. I see it shifting jobs to development and maintenance, as well as content design. If AI is used wisely, then there are many opportunities for companies to not only excel, but to become a desired company to work.Chief Technology Officer in Softwarea year ago
As with any major technical disruption there will be winners and losers in terms of roles and the work people do. Already we are seeing significant productivity gains in some areas where if we are being honest, the work being streamlined was never really a huge value add. Specifically for IT teams, smaller organisations will be able to do more with non technical people or do more with the limited technical people they do have. In larger organisations we should see a lot of innovation and I expect some types of work to be impacted, in fact this has already been happening for several years anyway with many products having AI features that reduce effort or improve capability for things that are very hard to do with people (security incident alerting as just one example). Senior VP & CISOa year ago
Automating tasks