Early adopters of Microsoft Copilot - What are your biggest hesitations or reservations about scaling up Copilot across your org at this point?
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Director of IT7 months ago
Most of the ongoing discussions are currently being delayed because of the need to review policies and legal/contractual matters. Once we overcome these obstacles, I believe the focus will shift towards ensuring the security of the data. currently data security with these is bit of gap or not clearly defined.Vice President, Infrastructure Architect in Finance (non-banking)7 months ago
My experience is limited to M365 copilot. The top three hesitations for me:1) The product feels very much still in Beta or maybe even Alpha. Early users in our organization report inconsistent results; the same exact prompt yielding radically different results, failures of processing 'I can't do that right now'.
2) Not meeting expectations, many of which are not realistic. Users have expected Excel to be able to perform deep analysis when in fact LLM's aren't really that kind of AI.
3) Cost. The almost 100% premium over E5 is eye-watering at full enterprise scale.
If I had to put it in a nutshell I'd say it would not deliver the value users expect.
Director, IT Transformation & Service Enablement7 months ago
We have not adopted yet but we now that the 300-license minimum has been lifted, we are considering a small-scale Pilot (~50 seats) positioned as a "90-day trial" internally in Q2 leading up to our subscription EA anniversary on June 30. Limited financial risk since we can just drop all the licenses during our true-up if we choose to.Biggest hesitations/concerns:
- Skeptical about most users being able to drive enough value to justify cost, especially after the initial novelty wears off and users revert to old habits
- How do we decide who gets the license? Is there usage reporting available so we can "reclaim" underutilized licenses?
- Surfacing data privacy/permissions issues that have been "secured through obscurity" to date. Biggest concern here being SharePoint, which we've been using for 10+ years and is notorious for poor permissions management/governance
- Care and feeding (engagement programs) needed to maximize use and value, as this isn't a license that is going to be effective as a "set it and forget it"
Head of Demand to Value Data, Digital & Technology in Healthcare and Biotech6 months ago
Cost and also use cases that make a meaningful difference. We supported our pilot with some inclusion rules linked to sharing experience and posting/collaborating via a channel to see if we could continuously leverage value. What we have identified are some personas in our teams that would go as far as even paying for their own license if they had to. Efficiency gains for admin and support roles so far seem to be the winners.